Sales Lead

Cole-Haan; Leesburg (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

Cole Haan in Leesburg, VA is seeking a sales lead to guide in-store activities, drive profitability, and uphold brand standards. You will translate strategic direction into actionable store initiatives while fostering a positive team culture.

Responsibilities include coaching staff, delivering exceptional customer service, ensuring loss prevention, and maintaining visual merchandising. The role requires 2 years retail experience, flexible scheduling, and comfort working in a fast-paced

Qualifications

• At least 16 years old.
• 2 years retail experience; footwear preferred.
• Flexible schedule including nights, weekends, holidays.
• Retail operations knowledge including sales, customer service, merchandising, inventory, store budgeting and loss prevention.
• Proficient with POS, handheld devices, Microsoft Office.

Responsibilities

• Drive sales and KPIs to grow store profitability.
• Control expenses by managing payroll, supplies, and facilities.
• Coach staff to exceed goals.
• Lead and develop a quality store team.
• Maintain visual merchandising standards.
• Ensure loss prevention and health & safety compliance.
• Uphold company policies.

Skills

Retail sales

Customer service

Merchandising

Inventory control

Budgeting

Loss prevention

Communication

Time management

Teamwork

Tools

POS systems

Handheld devices

Microsoft Office

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team:

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Candidates must be at least 16 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $19.00-$22.00

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $19.00-$22.00

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.

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As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

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