Sales Keyholder: Lead, Coach & Drive Store Performance

Under Armour; Cypress (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

Under Armour in Cypress, TX is seeking a Sales Keyholder who will be the right hand to store leaders, driving sales, coaching teammates, and keeping energy high. This is a great first step into leadership for someone ready to inspire others, model the brand's Athlete service standards, and manage daily store operations including opening/closing, merchandising, and loss prevention.

If you are 18+, have a high school degree, and at least 1 year of retail or customer service experience, you could

Qualifications

• Minimum 1+ year of retail or customer service experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Ensure all teammates provide great customer service.
• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and retail/omni KPI target achievement.
• Act as the leader on duty and model the brand's Athlete service standards.
• Provide in-depth information related to a wide portfolio of technical products.
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets.
• Evaluate store sales and payroll goals using payroll reports and tools; adjust schedules as needed.
• Build Athlete loyalty through in-store experience with available applications.
• Effectively communicate with athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks as assigned by management.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Under Armour in Cypress, TX is seeking a Sales Keyholder who will be the right hand to store leaders, driving sales, coaching teammates, and keeping energy high. This is a great first step into leadership for someone ready to inspire others, model the brand's Athlete service standards, and manage daily store operations including opening/closing, merchandising, and loss prevention.

If you are 18+, have a high school degree, and at least 1 year of retail or customer service experience, you could