Sales Keyholder: Lead, Coach & Drive Store Wins

Under Armour, Inc; Concord (NC); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Contest prizes

Work-Life Assistance Program

Team environment

Professional development

Job summary

Under Armour is seeking a part-time Sales Keyholder to partner with store leaders, drive sales, coach teammates, and maintain a high-energy, customer-first environment. You will lead daily operations, ensure stock and safety standards, and help deliver top performance on key retail metrics.

The role requires 1+ year in retail, flexibility for evenings/weekends/holidays, and the ability to work with handheld tech. Competitive hourly pay and growth opportunities are offered.

Qualifications

• 18+ years old.
• High school diploma or equivalent.
• 1+ year of retail/customer service experience.
• Local language fluency required; basic English is a plus.
• Available to work a flexible schedule; including evenings, weekends, and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices).
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation.

Responsibilities

• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and retail/omni KPI target achievement.
• Act as the leader on duty and model brand Athlete service standards.
• Provide in-depth information related to a wide portfolio of technical products.
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets.
• Evaluate store sales and payroll goals using payroll reports and tools; adjust schedules to meet business needs.
• Build Athlete loyalty through in-store experience using available applications.
• Communicate effectively with athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks as assigned by management.

Skills

Retail experience

Customer service

Advanced selling

Store operations knowledge

Flexibility in schedule

Technology familiarity

Education

High school diploma or equivalent

Job description

Under Armour is seeking a part-time Sales Keyholder to partner with store leaders, drive sales, coach teammates, and maintain a high-energy, customer-first environment. You will lead daily operations, ensure stock and safety standards, and help deliver top performance on key retail metrics.

The role requires 1+ year in retail, flexibility for evenings/weekends/holidays, and the ability to work with handheld tech. Competitive hourly pay and growth opportunities are offered.