Store Keyholder: Lead Sales & Team Coach

Under Armour, Inc; Washington, Northern (Washington County, KY); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Contests with prizes

Work-Life Assistance Program

High-energy team environment

Professional development opportunities

Job summary

Under Armour, Inc. is seeking a Sales Keyholder to be the right hand to store leaders, driving sales, coaching teammates, and maintaining energy on every shift. This role offers a first step into leadership and opportunities to influence customer experience and brand standards.

You will open and close the store, support in achieving KPIs, ensure merchandise neatness and stock, and act as a leader on duty, delivering athlete service and product knowledge across a wide portfolio of technical goods.

Qualifications

• Minimum 18 years old.
• High school diploma or equivalent.
• 1+ year retail/customer service experience.
• Local language fluency required; basic English is a plus.
• Available to work a flexible schedule; including evenings, weekends, and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willingness to learn technology (such as hand-held and mobile devices).
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation.

Responsibilities

• Lead a selling culture and enhance the customer experience.
• Recognize and reward performance.
• Coach, train, and support teammates.
• Manage loss prevention, safety, and audit expectations and results.
• Ensure the store is neat, clean, and well-stocked.
• Open and close the store when necessary.
• Support in driving sales and retail/omni KPI target achievement.
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors.
• Provide in-depth information related to a wide portfolio of technical products.
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets.
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications.
• Effectively communicate with athletes, teammates, and leadership.
• Assume Stock Keyholder responsibilities as necessary.
• Perform other tasks as assigned by management.

Skills

Retail Experience

Customer Service

Communication

Flexibility

Tech-savvy

Physical stamina

Education

High school diploma or equivalent

Job description

Under Armour, Inc. is seeking a Sales Keyholder to be the right hand to store leaders, driving sales, coaching teammates, and maintaining energy on every shift. This role offers a first step into leadership and opportunities to influence customer experience and brand standards.

You will open and close the store, support in achieving KPIs, ensure merchandise neatness and stock, and act as a leader on duty, delivering athlete service and product knowledge across a wide portfolio of technical goods.