Sales & Install Coordination Lead | Customer Experience

Tech9; Youngstown (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive weekly base pay

Health Insurance Reimbursement Account

Paid training and ongoing professional development

5 days of PTO accrued per year

6 Paid Holidays

Paid day off on your birthday

Job summary

A home services company in Youngstown, OH is seeking a Sales Leads and Install Coordinator to efficiently manage the flow of sales leads and installation scheduling. Candidates should be highly organized, capable of multi-tasking, and have excellent communication skills. The role offers a competitive base pay with potential earnings up to $90,000 per year through performance-based incentives. The ideal candidate thrives in a fast-paced environment and possesses strong problem-solving abilities.

Qualifications

• Experience in scheduling, coordination, dispatching, or operations (home services experience is a plus).
• Valid driver's license with a clean driving record.
• Strong organizational skills with attention to detail.

Responsibilities

• Own communication with customers from initial lead through installation.
• Ensure leads are captured, qualified, and ready for sales engagement.
• Coordinate all installation details so field teams are prepared.

Skills

High organizational skills

Excellent communication skills

Customer-focused attitude

Problem-solving skills

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

ServiceTitan or similar software

Job description

A home services company in Youngstown, OH is seeking a Sales Leads and Install Coordinator to efficiently manage the flow of sales leads and installation scheduling. Candidates should be highly organized, capable of multi-tasking, and have excellent communication skills. The role offers a competitive base pay with potential earnings up to $90,000 per year through performance-based incentives. The ideal candidate thrives in a fast-paced environment and possesses strong problem-solving abilities.