Sales Implementation Specialist

RXinsider LTD.; Nashville, Northern (TN, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with match

Tuition assistance

Paid time off

Job summary

HealthTrust in the United States seeks a Sales Implementation Specialist to support on-site product installations and drive successful conversions in hospital environments. You will represent the ROi brand in the field, build relationships with hospital staff, and assist the Sales team to deliver value to customers.

The role is highly travel‑intense, involving hands‑on setup, real‑time problem solving, and collaboration with Implementation, Clinical, and Sales teams across hospitals.

Qualifications

• Bachelor’s degree from an accredited college or university in business, healthcare, life sciences, or related field.
• Prior internship, academic project, or part‑time experience in healthcare, clinical environments, technical fieldwork, sales, or customer‑facing roles preferred.
• Mechanical Proficiency and ability to use simple tools - Required.
• Strong interpersonal and communication skills, with the ability to engage professionally with hospital staff and represent the ROi brand effectively Required
• Basic mechanical aptitude, including comfort using simple tools and performing hands‑on equipment setup and adjustments - Required
• Ability to learn and communicate product value, supporting customer understanding and adoption during on‑site interactions - Required
• Solid problem‑solving skills with the ability to troubleshoot issues, follow defined processes, and escalating appropriately - Required
• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail in a fast‑paced, field‑based environment - Required
• Ability to work independently while following direction from supervisors and collaborating effectively within cross‑functional teams - Required
• Ability to travel 75% or higher.
• Proficiency with basic computer applications (e.g., Microsoft Office) and ability to learn internal systems for tracking, reporting, and communication

Responsibilities

• Perform hands‑on product installations, device setup, and on‑site support during customer conversions within hospital environments, meeting established timelines and quality expectations.
• Execute assigned implementation activities while assisting Implementation, Clinical, and Sales teams in delivering customer implementation plans.
• Serve as an on‑site representative of ROi, providing clear, professional communication and building trust with hospital staff and stakeholders.
• Support field sales efforts by reinforcing product value and assisting with equipment preparation, training sessions, and in‑servicing activities.
• Conduct basic technical troubleshooting in real time, escalating issues appropriately and coordinating with internal teams to ensure timely resolution.
• Track progress against implementation milestones, communicate updates to stakeholders, and complete required reports, documentation, and follow‑up materials.
• Identify, document, and communicate issues, constraints, and opportunities for product standardization and process improvement to supervisors and cross‑functional teams.
• Collaborate with Marketing, Sales, and Implementation teams to support successful execution of customer agreements and contribute field insights; assist with additional projects as assigned

Skills

Interpersonal skills

Customer facing

Problem solving

Organization

Travel 75%+

MS Office

Education

Bachelor’s degree

Tools

MS Office

Internal systems

Job description

Do you want to join an organization that invests in you as a Sales Implementation Specialist? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Field Implementation Specialist is an entry‑level, customer‑facing role responsible for supporting on‑site product installations and driving successful conversions in hospital environments. This role is ideal for someone who enjoys hands‑on work, problem‑solving in real time, and interacting directly with customers. You will work on‑site at hospitals to set up equipment, support clinical teams during product transitions, and ensure smooth, high‑quality customer experience. In addition to implementation, you will represent the Regard brand in the field—building relationships with hospital staff, identifying opportunities to improve adoption, and supporting the broader Sales team in delivering value to customers. This is a high‑travel role offering strong exposure to healthcare operations, medical technology, and field‑based sales.

What you will do in this role:

• Perform hands‑on product installations, device setup, and on‑site support during customer conversions within hospital environments, meeting established timelines and quality expectations
• Execute assigned implementation activities while assisting Implementation, Clinical, and Sales teams in delivering customer implementation plans
• Serve as an on‑site representative of ROi, providing clear, professional communication and building trust with hospital staff and stakeholders
• Support field sales efforts by reinforcing product value and assisting with equipment preparation, training sessions, and in‑servicing activities
• Conduct basic technical troubleshooting in real time, escalating issues appropriately and coordinating with internal teams to ensure timely resolution
• Track progress against implementation milestones, communicate updates to stakeholders, and complete required reports, documentation, and follow‑up materials
• Identify, document, and communicate issues, constraints, and opportunities for product standardization and process improvement to supervisors and cross‑functional teams
• Collaborate with Marketing, Sales, and Implementation teams to support successful execution of customer agreements and contribute field insights; assist with additional projects as assigned

What qualifications you will need:

• Bachelor’s degree from an accredited college or university in business, healthcare, life sciences, or a related field required
• Prior internship, academic project, or part‑time experience in healthcare, clinical environments, technical fieldwork, sales, or customer‑facing roles preferred
• Mechanical Proficiency and ability to use simple tools - Required
• Strong interpersonal and communication skills, with the ability to engage professionally with hospital staff and represent the ROi brand effectively Required
• Basic mechanical aptitude, including comfort using simple tools and performing hands‑on equipment setup and adjustments - Required
• Ability to learn and communicate product value, supporting customer understanding and adoption during on‑site interactions - Required
• Solid problem‑solving skills with the ability to troubleshoot issues, follow defined processes, and escalating appropriately - Required
• Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail in a fast‑paced, field‑based environment - Required
• Ability to work independently while following direction from supervisors and collaborating effectively within cross‑functional teams - Required
• Ability to work independently while following direction from supervisors and collaborating effectively within cross‑functional teams - Required
• Ability to travel 75% or higher
• Proficiency with basic computer applications (e.g., Microsoft Office) and ability to learn internal systems for tracking, reporting, and communication

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry‑leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Sales Implementation Specialist opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.