Sales Guide West Branch

Pleasantrees; West Branch (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Pleasantrees in Michigan is seeking a Sales Guide to represent the brand in the community and deliver an exceptional guest experience.

Reporting to the General Manager, Guides will focus on maximizing sales and profitability while upholding Pleasantrees’ culture and hospitality.

Qualifications

• 2+ years of experience in a fast-paced guest-centric environment.
• Must be 21+ years of age and have a high school diploma or equivalent.
• Must pass criminal background check and drug screening ( THC exclusion ).
• Must be compliant with all cannabis industry regulations.
• Ability to stand for long periods and lift 25 lbs.
• Knowledge of basic computer skills.

Responsibilities

• Anticipates guests' needs with an engaging attitude.
• Protects Pleasantrees brand and maintains store culture.
• Assist guests with product benefits and offerings.
• Create a unique, genuine guest experience.
• Maintain POS accuracy and daily cash handling per policy.
• Ensure store is well stocked and presentable.
• Adhere to shop policies and local regulations.
• Work with Receptionist to ensure seamless guest experience.
• Contribute to store safety and sanitation.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma

Tools

POS system

Job description

Meet Pleasantrees

Founded in 2018 and rooted in Michigan, Pleasantrees is committed to cultivating the highest quality cannabis, building trust in our communities and lasting relationships with our guests. Midwestern through and through, we are committed to delivering warm, thoughtful, and exceptional service at every turn. We respect the power of the plant and the people who use it. We work hard so our friends can enjoy more of life's pleasures.

Job Description

The Sales Guide understands that every interaction, large or small, strengthens our mission, and delivers an exceptional experience. They represent the face of the brand in the community and provide the highest standards of guest engagement. Our Sales Guides will be responsible for maintaining the culture of the business by protecting the Pleasantrees brand and showing compassion for our guests. Reporting to the General Manager, Guides will also be responsible for maximizing sales and profitability by focusing on overall business initiatives. If you're passionate about high quality products, midwestern hospitality and building long lasting relationships then Pleasantrees would love to meet you!

Responsibilities

• Anticipates guests' needs and is responsive with an engaging attitude
• Exhibits pride through positive demeanor, body language and personal presentation
• Assist guests with understanding product benefits and offerings
• Responsible for creating an unparalleled, unique, and genuine experience for every guest
• Takes a proactive approach, embrace, action, and commit to all training tools provided
• Flexible and adaptable to become a team-oriented individual that fits in a collaborative fast-paced, results-oriented work environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Accurately use and maintain the Point of Sale (POS) system
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy
• Daily compliance with shop policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules
• Work closely with Receptionist to ensure exceptional, seamless guest experience
• Contributes to the safety and sanitation of the store.

Experience and Requirements

• 2+ years of experience in a fast-paced guest-centric environment
• Minimum of 21 years of age
• Highschool diploma or its equivalent
• Must pass criminal background check and drug screening (excludes THC)
• Must be compliant with all legal or company regulations for working in the Cannabis industry
• Ability to stand for long periods
• Ability to lift 25 lbs.
• Knowledge of basic computer skills