Sales & Guest Experience Coordinator

Milan Laser Hair Removal; Dubuque (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free Laser Hair Removal

Bonuses Awarded Every Month

Strong Company-led Lead Generation

Job summary

Milan Laser Hair Removal in Dubuque, IA is seeking a full-time Sales Receptionist to greet clients, schedule appointments, and support medical staff. You will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan.

Oversee front desk operations, answer calls, maintain client records, and assist with treatment room upkeep while collaborating with the clinic team to achieve monthly sales goals. Weekend/evening shifts may be required.

Qualifications

• High school diploma or GED required.
• Administrative and/or sales experience preferred.
• Exceptional communication skills, both written and verbal.
• Ability to demonstrate initiative and work independently.
• Works well in a team environment.
• Ability to maintain highly confidential information.
• Ability to use a computer and sales software.
• Passion for the aesthetics industry.
• Willingness to work 40 hours per week, including weekends and evenings as needed.

Responsibilities

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.
• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Skills

Communication skills

Initiative

Team player

Confidentiality

Computer skills

Sales experience

Aesthetics industry passion

Education

High school diploma or GED

Job description

Milan Laser Hair Removal in Dubuque, IA is seeking a full-time Sales Receptionist to greet clients, schedule appointments, and support medical staff. You will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan.

Oversee front desk operations, answer calls, maintain client records, and assist with treatment room upkeep while collaborating with the clinic team to achieve monthly sales goals. Weekend/evening shifts may be required.