Client Experience & Sales Concierge

Milan Laser; Town of Colonie (NY); On-site; USD 48,712,000 - 66,180,000; Full time

Benefits offered by this job

Free Laser Hair Removal

Bonuses Awarded Every Month

Strong Lead Generation

Job summary

Milan Laser Hair Removal is hiring a full-time Sales Receptionist in Albany, NY. You will engage with clients, schedule appointments, maintain records, and support medical staff while promoting a positive client experience.

The role offers uncapped growth potential and a friendly, team-oriented environment. We provide comprehensive benefits, flexible PTO, and opportunities for advancement within Milan Laser Hair Removal’s expanding network of clinics.

Qualifications

• High school diploma or equivalent (GED) required.
• Administrative and/or sales experience preferred.
• Exceptional communication skills, both written and verbal required.
• Ability to demonstrate initiative and work independently required.
• Works well in a team environment required.
• Ability to maintain highly confidential information required.
• Ability to use a computer and sales software required.
• Ability to display a passion for the aesthetics industry required.
• Willingness to work 40 hours per week, including weekends and evenings as needed.

Responsibilities

• Engage with the clinic team to promote collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection and ensuring satisfaction.
• Cultivate and nurture lasting client relationships throughout their journey.
• Initiate conversations about upsell opportunities and collect client reviews.
• Answer phones, schedule appointments, maintain client records, and assist staff.
• Assist with cleaning treatment rooms and help clients to their rooms.
• Perform additional tasks as needed to support operations.

Skills

Exceptional communication

Administrative and/or sales experience

Education

High school diploma or equivalent

Job description

Milan Laser Hair Removal is hiring a full-time Sales Receptionist in Albany, NY. You will engage with clients, schedule appointments, maintain records, and support medical staff while promoting a positive client experience.

The role offers uncapped growth potential and a friendly, team-oriented environment. We provide comprehensive benefits, flexible PTO, and opportunities for advancement within Milan Laser Hair Removal’s expanding network of clinics.