Sales GM - Membership Growth & Guest Experience

Golfranchusa; Lee's Summit (MO); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Commission and bonuses

50% off food and beverages

Merchandise discount

On-the-job training

Predictable scheduling

Job summary

Golf Ranch in Lee's Summit, MO is seeking an ambitious Assistant General Manager of Sales to lead membership growth and guest experience. This full-time role demands front‑line leadership, coaching, and a passion for selling Ranch Pass memberships while ensuring excellent service at every guest touchpoint.

You will own training, coach daily, and drive a high-performing team in a fast-paced environment, including evenings and weekends.

Qualifications

• 2+ years of leadership experience in a sales-driven environment (hospitality, entertainment, fitness, or membership-based businesses preferred).
• Proven track record of hitting and exceeding sales targets, not just managing a team through the motions.
• Deep comfort with membership sales conversations — pitching, handling objections, closing, and coaching others to do the same.
• Experience using performance data to identify gaps, develop individuals, and drive consistent team-wide results.
• Strong communication skills, direct, authentic, and persuasive with both guests and team members.
• Familiarity with CRM tools, POS systems, or membership management platforms.
• Flexibility to work evenings, weekends, and peak periods; this is an MOD leadership role.

Responsibilities

• Lead from the front every shift and uphold high performance standards.
• Own the new hire training process end-to-end: onboarding, shadow shifts, and expectations.
• Provide real-time coaching and recognition to drive results.
• Build a culture with ongoing feedback and non-negotiable standards.
• Act as the go-to decision-maker when busy; keep the team moving.
• Drive Ranch Pass membership growth through daily execution and strong lead management.
• Ensure every guest is offered membership; optimize conversations and conversions.
• Use performance data to identify trends and celebrate top performers.
• Hold the team to a consistent, high-quality sales process for lasting value.
• Own all Ranch Pass coaching, communication, retention, and member satisfaction.
• Set and protect the standard for guest touchpoints and issue resolution.
• Oversee sales counter operations with accuracy and consistency.
• Train and enforce Golf Ranch systems, SOPs, and daily checklists.
• Troubleshoot real-time issues without losing pace.

Skills

Leadership

Sales

CRM tools

POS systems

Communication

Data-driven

Membership sales

Tools

CRM tools

POS systems

Job description

Golf Ranch in Lee's Summit, MO is seeking an ambitious Assistant General Manager of Sales to lead membership growth and guest experience. This full-time role demands front‑line leadership, coaching, and a passion for selling Ranch Pass memberships while ensuring excellent service at every guest touchpoint.

You will own training, coach daily, and drive a high-performing team in a fast-paced environment, including evenings and weekends.