Sales Front Desk Supervisor

mymvw; Palm Desert (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Uncapped earnings potential

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Supervisor Sales Front Desk to lead guest interactions, coach associates, and ensure the sales gallery reflects our brand. You will manage data entry for sales tours, site packages, and self-generated leads, keeping the workflow accurate and efficient.

The role requires a flexible schedule including weekends and holidays, sales or customer service experience, and the ability to stand for extended periods.

Qualifications

• Experience in sales or customer service.
• Willingness to interact with guests in person or by phone.
• Ability to coach and develop associates.

Responsibilities

• Oversees data entry regarding sales tours, site packages, and self-generated leads into the computer software system.
• Coaches and develops associates.
• Ensure the gallery has hospitality items throughout the sales gallery in all locations.
• Promotes awareness of brand image internally and externally.
• Cleans and maintains equipment and supplies.
• Completes all Daily Checklists and reports and turns them into management at the end of the shift.

Skills

Sales & Customer Service

Guest Interaction

Coaching & Training

Data Entry

Tools

CRM software

Job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Supervisor Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Supervisor Sales Front Desk, a typical day will include:

• Oversees data entry regarding sales tours, site packages, and self-generated leads into the computer software system.
• Coaches and develops associates.
• Ensure the gallery has hospitality items throughout the sales gallery in all locations.
• Promotes awareness of brand image internally and externally.
• Cleans and maintains equipment and supplies.
• Completes all Daily Checklists and reports and turns them into management at the end of the shift.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Supervisor Specialist Sales Front Desk:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule including weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.