Sales Front Desk Supervisor: Lead Guest Experiences

mymvw; Palm Desert (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Uncapped earnings potential

Competitive Pay

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Supervisor Sales Front Desk to lead guest interactions, coach associates, and ensure the sales gallery reflects our brand. You will manage data entry for sales tours, site packages, and self-generated leads, keeping the workflow accurate and efficient.

The role requires a flexible schedule including weekends and holidays, sales or customer service experience, and the ability to stand for extended periods.

Qualifications

• Experience in sales or customer service.
• Willingness to interact with guests in person or by phone.
• Ability to coach and develop associates.

Responsibilities

• Oversees data entry regarding sales tours, site packages, and self-generated leads into the computer software system.
• Coaches and develops associates.
• Ensure the gallery has hospitality items throughout the sales gallery in all locations.
• Promotes awareness of brand image internally and externally.
• Cleans and maintains equipment and supplies.
• Completes all Daily Checklists and reports and turns them into management at the end of the shift.

Skills

Sales & Customer Service

Guest Interaction

Coaching & Training

Data Entry

Tools

CRM software

Job description

Marriott Vacations Worldwide is seeking a Supervisor Sales Front Desk to lead guest interactions, coach associates, and ensure the sales gallery reflects our brand. You will manage data entry for sales tours, site packages, and self-generated leads, keeping the workflow accurate and efficient.

The role requires a flexible schedule including weekends and holidays, sales or customer service experience, and the ability to stand for extended periods.