Sales Front Desk Specialist

mymvw; Palm Desert (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family  Supp

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is seeking a Specialist Sales Front Desk to welcome guests and support sales presentations, ensuring a memorable vacation experience. You will interact with guests in person or by phone, offer refreshments, and uphold brand standards in a collaborative setting.

Ideal candidates have sales or customer service experience and are comfortable working weekends and holidays. Background checks may be required. This on-site role emphasizes guest satisfaction and team goals.

Qualifications

• Experience in sales or customer service.
• Ability to interact with guests in person or by phone.
• Willingness to work flexible schedule including weekends and holidays.

Responsibilities

• Meet and greet guests as they arrive for scheduled sales presentations or provide information.
• Ensure guests are comfortable and offer refreshments while they wait for presentations.
• Provide the highest level of service to help meet sales and volume goals.
• Promote awareness of brand image internally and externally.
• Create, log, and expedite premiums for site marketing programs.

Skills

Sales experience

Customer service

Interpersonal skills

Job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Specialist Sales Front Desk, a typical day will include:

• Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
• Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Specialist Sales Front Desk:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.