Sales Floor Lead - Team Coach & Store Ops

Goodwill Industries Of Central Florida Inc; LaPlace (LA); On-site; USD 32,000 - 43,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc. is seeking a Sales Floor Lead to support daily store operations and drive sales performance within company standards.

The role acts as a supervisor when assigned by the Store Manager or Sales Floor Manager and may oversee staff during scheduled hours. The position requires a high school diploma or GED, English proficiency, and prior service-industry exposure; retail training is a plus.

Qualifications

• High School diploma or GED; 6 months supervisory experience or 90 days in the service industry.
• Must read, write and communicate clearly in English.
• Prior experience in the service industry is preferred.
• Retail training completion is required.

Responsibilities

• Operate the cash register: totals, accept payments, authorize voids, returns and credits.
• Ensure proper rotation of store merchandise.
• Act as a positive role model and mentor to employees and trainees.
• Stock the sales floor and maintain a clean, presentable store image.
• Observe personnel and safety policies and ensure compliance.
• Keep the store clean and hazard-free, including bathrooms.
• Attend regularly scheduled shifts and complete daily floor checks.
• Assist in training and mentoring staff and volunteers as assigned.

Skills

Professional interaction

Public mission marketing

Relationship building

Flexible schedule

Stamina and mobility

Fast-paced environment

Team motivation

Customer service orientation

Education

High School diploma or GED

Job description

Goodwill Industries Of Central Florida Inc. is seeking a Sales Floor Lead to support daily store operations and drive sales performance within company standards.

The role acts as a supervisor when assigned by the Store Manager or Sales Floor Manager and may oversee staff during scheduled hours. The position requires a high school diploma or GED, English proficiency, and prior service-industry exposure; retail training is a plus.