Retail Floor Lead & Team Coach

Goodwill Industries Of Central Florida Inc; Louisiana; On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc in the United States is seeking a Sales Floor Lead to support daily store operations and drive sales performance while upholding company standards. The role involves supervising during assigned hours, guiding staff, and ensuring a positive store image.

The position requires reliability, English communication, and the ability to work a flexible schedule including nights and weekends.

Qualifications

• High School diploma or GED; supervisory experience preferred.
• Must read, write and communicate clearly in English.
• Retail training completed.
• Prior service-industry experience preferred.

Responsibilities

• Operate cash register: totals, process payments, authorize refunds and exchanges.
• Ensure proper rotation of store merchandise.
• Be a positive role model for employees and trainees.
• Stock the sales floor and maintain a presentable store environment.
• Maintain safe and appropriate conditions in shopping areas.
• Keep store clean and hazard-free; bathrooms included.
• Observe safety policies and ensure compliance by staff.
• Perform duties of Sales Floor Associates when needed.
• Attend regularly scheduled shifts as assigned.
• Complete daily floor checks and monthly safety inspections.
• Orient new hires within first week and document training.
• Assist in controlling expenses and revenue reporting.
• Assist in training and mentoring sales floor staff and community workers.
• Assist in supervising, disciplining and recommending discharge of staff.
• Monitor receiving, pricing and display of merchandise.
• Record and balance cash receipts, make deposits, and record transactions.
• Assist in preparing personnel and payroll records timely.
• Complete other day-to-day paperwork as needed.
• Any other duties requested by management.

Skills

Customer service focus

Team leadership

Flexible schedule

Professional conduct

Multitasking

Education

High School diploma or GED

Job description

Goodwill Industries Of Central Florida Inc in the United States is seeking a Sales Floor Lead to support daily store operations and drive sales performance while upholding company standards. The role involves supervising during assigned hours, guiding staff, and ensuring a positive store image.

The position requires reliability, English communication, and the ability to work a flexible schedule including nights and weekends.