Retail Floor Lead & Team Supervisor

Goodwill Industries Of Central Florida Inc; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc is seeking a Sales Floor Lead to assist in day-to-day store operations and sales performance, ensuring budget compliance and adherence to company standards. The role involves supervising during shifts, managing cash, pricing, merchandising, safety, and staff training.

The position requires a high school diploma or GED with supervisory experience or relevant service industry tenure. Flexible schedule including nights and weekends is expected.

Qualifications

• Assist in achieving store goals and performance targets.
• Interact professionally with a diverse customer base.
• Market goodwill and explain mission to the public.
• Maintain working relationships and motivate staff.
• Flexibility for nights and weekends; long hours when needed.
• Able to stand, walk, bend, and lift as part of duties.

Responsibilities

• Operate cash register, handle payments, voids, returns, and credits.
• Ensure proper rotation of store merchandise.
• Act as a positive role model for employees and trainees.
• Stock the sales floor and maintain a clean, attractive store image.
• Observe safety policies and ensure compliance by staff.
• Perform duties of Sales Floor Associates as needed.
• Attend regularly scheduled shifts.
• Complete daily floor checks and monthly safety inspections.
• Orient new hires within first week and document training.
• Assist in managing store expenses and revenue.
• Assist in training and mentoring Sales Floor Associates and community workers.
• Assist in supervising, disciplining, and recommending discharge.
• Monitor receiving, pricing, and display of merchandise.
• Record and balance cash receipts and make deposits.
• Assist in payroll record preparation.
• Complete other paperwork and duties as requested.

Skills

Customer service

Communication

Supervisory

Team leadership

Cash handling

Merchandise presentation

Safety compliance

Education

High School diploma or GED

6 months supervisory experience or 90 days service

Job description

Goodwill Industries Of Central Florida Inc is seeking a Sales Floor Lead to assist in day-to-day store operations and sales performance, ensuring budget compliance and adherence to company standards. The role involves supervising during shifts, managing cash, pricing, merchandising, safety, and staff training.

The position requires a high school diploma or GED with supervisory experience or relevant service industry tenure. Flexible schedule including nights and weekends is expected.