Sales Floor Lead — Chef-Forward Retail Leader

TriMark USA, LLC; Torrance, Northern (CA, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k

Community Service Day

Spotlight Awards

National Sales Excellence Awards

CFSP Prep Certification

Job summary

TriMark USA, LLC is seeking a Sales Floor Lead at Chefs' Toys in Torrance, CA. You will lead the customer service and sales team, drive transactions, and maintain a positive shopping experience with a proactive, collaborative approach.

The role requires 3-4 years of retail leadership experience, strong communication skills, and the ability to mentor junior staff. In-office, full-time position offering competitive benefits and career growth opportunities.

Qualifications

• 3-4 years of experience in retail customer service and business-to-business sales, or equivalent Military or practical experience.
• Previous cashier and customer service experience is required.
• Ability to read, write, and speak English sufficiently; knowledge of other languages is a plus.
• Bilingual proficiency in Spanish and English is strongly preferred.
• Ability to successfully pass a background check post offer acceptance.

Responsibilities

• Lead and actively engage professional chefs, restaurant owners, and cooking enthusiasts with their purchases at the counter.
• Proactively communicate and collaborate with vendors and customers to facilitate special orders.
• Take a leadership role in resolving complex customer complaints promptly and effectively.
• Provide guidance and mentorship to junior team members.
• Work independently and demonstrate initiative, setting a standard for the team.

Skills

Retail leadership

Customer service

Communication skills

Cashier experience

Bilingual Spanish/English

Foodservice knowledge

Job description

TriMark USA, LLC is seeking a Sales Floor Lead at Chefs' Toys in Torrance, CA. You will lead the customer service and sales team, drive transactions, and maintain a positive shopping experience with a proactive, collaborative approach.

The role requires 3-4 years of retail leadership experience, strong communication skills, and the ability to mentor junior staff. In-office, full-time position offering competitive benefits and career growth opportunities.