Sales Flex Associate: Flexible Schedule & Growth

Belk; Carol Woods (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp

Employee Assistance Programs

Education and Tuition Reimbursement

Benefit eligibility dependent on role

Job summary

Belk is hiring a Selling Flex Associate in the United States to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions.

This hourly role drives sales, maintains store presentation, and collaborates with store operations to meet objectives. It requires flexibility to work evenings, weekends, and holidays, with physical duties such as lifting up to 40 lbs.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Ownership

Tech savvy

Flexibility

Mobility

Tools

Windows OS

Job description

Belk is hiring a Selling Flex Associate in the United States to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions.

This hourly role drives sales, maintains store presentation, and collaborates with store operations to meet objectives. It requires flexibility to work evenings, weekends, and holidays, with physical duties such as lifting up to 40 lbs.