Sales Finance Manager

CONFIDO; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Fully paid health coverage through AET

Top-tier dental and vision coverage

Carrot Fertility Pro

12 weeks of paid parental leave

Unlimited PTO

401(k) through Vestwell

Paid relocation support

Fully equipped workspace

Team perks

Job summary

Confido, the AI infrastructure powering modern CPG, is hiring a CPG Sales Finance Manager in NYC to own accruals, deductions, and dispute resolution for customers. You’ll work hands-on with customer data to resolve disputes, configure onboarding workflows, and advise Product on dispute logic evolution.

You’ll partner with Implementation, Customer Success, and Product teams to ensure fast, accurate dispute resolution and drive platform value for brand customers.

Qualifications

• 5+ years of hands-on demand planning at CPG brands, including forecast generation and S&OP processes.
• 3+ years in deductions, trade promotion finance, accounts receivable, or a similar CPG/retail-adjacent operations role.
• Detail-oriented with experience reconciling retailer/distributor documentation and discrepancies.
• Strong cross-functional communicator — comfortable talking to customers, implementation leads, and product managers.
• Experience with CPG trade, deductions, or AR systems is a strong plus.
• Willingness to work at our NYC Headquarters 5 days a week.

Responsibilities

• Partner with product and engineering to inform roadmap priorities, validate designs, and solve CPG demand planning challenges.
• Synthesize customer feedback into actionable product insights.
• Serve as a trusted advisor to customers, helping optimize workflows and maximize platform value.
• Collaborate with sales & marketing on go-to-market activities including discovery calls, content, webinars.

Skills

Demand planning

Trade promotion finance

Accounts receivable

Cross-functional communication

Process improvement

CPG trade/AR systems

Willingness to work NYC HQ

Job description

Confido is the AI infrastructure powering modern CPG — the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning. Finance, accounting, sales, and operations, unified in one system for the first time.

We're growing 5x year over year with a small team in New York City; the people who join now will shape the product, the culture, and the company itself.

If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.

The Role

We're hiring a CPG Sales Finance Manager to own the accruals, deduction, dispute resolution experience for our customers. Disputes sit at the center of what Confido automates for CPG brands, and this role is the connective tissue between our Implementation, Customer Success, and Product teams — making sure customers actually resolve disputes faster and more accurately on our platform, not just process them.

You'll work hands-on with customer data to investigate and resolve deduction disputes, help new customers get their dispute workflows configured correctly during onboarding, and be the expert voice that tells Product where the platform's dispute logic needs to evolve.

What You’ll Do

Product Feedback Loop

• Partner with product and engineering team to inform roadmap priorities, validate designs, and ensure we're solving real CPG demand planning challenges

• Synthesize customer feedback and market intelligence into actionable product insights

• Serve as a trusted advisor to customers, helping them to optimize workflows, solve challenges, and maximize platform value

• Collaborate with sales & marketing teams on key go-to-market activities including discovery calls, content generation and educational materials, running webinars, etc.

Implementation Support

• Partner with the Implementation team during customer onboarding to configure dispute workflows

• Help new customers migrate and clean up historical dispute and deduction data as part of go-live

• Train customer teams on how to manage disputes within the Confido platform

Customer Success

• Act as the dispute-resolution expert within the broader CS relationship, jumping into health checks or escalations when disputes are a pain point

• Help CS managers explain dispute trends, aging, and recovery performance to customers in QBRs

• Flag at-risk accounts where unresolved disputes signal a deeper adoption or workflow issue

What We're Looking For

• 5+ years of hands-on demand planning experience at CPG brands, including direct responsibility for forecast generation, demand-supply collaboration, and S&OP processes

• 3+ years of experience in deductions, trade promotion finance, accounts receivable, or a similar CPG/retail-adjacent operations role

• Comfortable working in the details of retailer/distributor documentation and reconciling discrepancies with precision

• Strong cross-functional communicator — equally comfortable talking to a customer, an implementation lead, and a product manager

• Process-oriented with a sharp eye for patterns; you notice when something's recurring and want to fix the root cause, not just the instance

• Experience with CPG trade, deductions, or AR systems is a strong plus

• Willingness to work at our NYC Headquarters 5 days a week

Perks + Benefits

• Equity — own a meaningful piece of the company you’re helping build

• Fully paid health coverage through Aetna — we cover 100% of employee premiums

• Top-tier dental and vision coverage through Guardian

• Carrot Fertility Pro — comprehensive fertility and family-forming support

• 12 weeks of paid parental leave

• Unlimited PTO — plus regular 4-day holiday weekends we actually take

• 401(k) through Vestwell

• Paid relocation support — we’ll help you make the move to NYC

• Fully equipped workspace from day one — laptop, monitor, keyboard, and a $200 stipend to personalize your setup

• Team perks — catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.