Sales & Field Support Specialist

EMC Insurance; United States; Remote; USD 61,000 - 92,000; Full time

Benefits offered by this job

Work-from-home eligible

Job summary

EMC Insurance is seeking a Sales & Field Support Specialist to partner with Sales & Distribution leadership and coordinate cross‑functional activities. You will manage calendars, travel, budgets, events, and project plans while ensuring consistent processes across corporate and field teams.

The role emphasizes strong communication, confidentiality, and affiliations with senior leaders. It offers remote work flexibility within the US and opportunities for growth within a long‑standing insurance

Qualifications

• Strong research and report preparation skills.
• Strong written and verbal communication skills.
• Strong problem-solving skills and the ability to make sound decisions.
• Strong technology and computer skills, including Microsoft Office Suite and related programs.
• Ability to multi-task and prioritize deadlines.
• Exceptional customer service skills and ability to build and maintain effective relationships.
• Ability to maintain a high level of confidentiality and exercise discretion.
• Strong interpersonal skills, including emotional intelligence and collaboration.
• Excellent organizational skills, including time management, prioritization, and ability to multi-task.

Responsibilities

• Provide administrative support to Sales & Distribution leadership, including calendar management, meetings, communications, and correspondence.
• Coordinate executive travel, process invoices, and assist with budget-related activities.
• Partner with Sales Operations, Executive Coordinators, and regional support teams to streamline processes and ensure consistency.
• Maintain and manage a regional calendar of key internal and external events, driving awareness and participation across field teams.
• Coordinate the annual CIAB agenda, field visits, and agency meetings with corporate leadership and regional stakeholders.
• Support internal, agency, and conference events, including logistics, technology setup, and onsite coordination.
• Manage project plans, timelines, budgets, resources, and progress to ensure successful execution.
• Support Internal Audit requests, including tracking deliverables and following up with regional teams.
• Organize recurring meetings, develop agendas, and coordinate follow-up actions with key corporate and field partners.
• Serve as a liaison between corporate and field teams, fostering communication, collaboration, and administrative alignment.
• Support and communicate EMC brand standards and guideline updates across the organization.
• Promote a One EMC culture by connecting teams and supporting shared sales and distribution objectives.

Skills

Research skills

Communication skills

Problem solving

MS Office

Multi-tasking

Customer service

Confidentiality

Interpersonal skills

Time management

Education

Associate degree in insurance/business admin or equivalent

Tools

Microsoft Office Suite

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts - always supporting each other to do our best work. Join us, and let’s improve lives together. This position is eligible to work from home anywhere in the US

As a Sales & Field Support Specialist, you will serve as a key partner to Sales & Distribution leadership, helping drive communication, coordination, and execution across corporate and field teams. By managing executive support activities, coordinating high-impact events, maintaining regional calendars, and leading project and administrative initiatives, you'll help ensure teams stay connected, priorities remain on track, and EMC delivers a seamless, collaborative experience for employees, agents, and business partners.

Essential Functions

• Provide administrative support to Sales & Distribution leadership, including calendar management, meetings, communications, and correspondence.
• Coordinate executive travel, process invoices, and assist with budget‑related activities.
• Partner with Sales Operations, Executive Coordinators, and regional support teams to streamline processes and ensure consistency.
• Maintain and manage a regional calendar of key internal and external events, driving awareness and participation across field teams.
• Coordinate the annual CIAB agenda, field visits, and agency meetings with corporate leadership and regional stakeholders.
• Support internal, agency, and conference events, including logistics, technology setup, and onsite coordination.
• Manage project plans, timelines, budgets, resources, and progress to ensure successful execution.
• Support Internal Audit requests, including tracking deliverables and following up with regional teams.
• Organize recurring meetings, develop agendas, and coordinate follow‑up actions with key corporate and field partners.
• Serve as a liaison between corporate and field teams, fostering communication, collaboration, and administrative alignment.
• Support and communicate EMC brand standards and guideline updates across the organization.
• Promote a One EMC culture by connecting teams and supporting shared sales and distribution objectives.

Education & Experience

• Associate degree, preferably in insurance or business administration, or equivalent relevant experience.
• Three years of vice president or team level support experience or related experience.

Project Management Experience Preferred

• Project management experience preferred.
• Insurance designations preferred.

Knowledge, Skills, & Abilities

• Strong research and report preparation skills.
• Strong written and verbal communication skills.
• Strong problem-solving skills and the ability to make sound decisions.
• Strong technology and computer skills, including Microsoft Office Suite and related programs.
• Ability to multi-task and prioritize deadlines.
• Exceptional customer service skills and ability to build and maintain effective relationships.
• Ability to maintain a high level of confidentiality and exercise discretion.
• Strong interpersonal skills, including emotional intelligence and collaboration.
• Excellent ability to advise, partner, influence, and effectively consult with diverse internal and external stakeholders, including senior leaders and executives.
• Excellent organizational skills, including time management, prioritization, and ability to multi-task.

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $60,813 - $84,038 or $67,200 - $92,395. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

Why should you choose to apply for a position at EMC?

• More than 105 years of financial strength and stability.
• Named a five-star insurance carrier by Insurance Business America.
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America.
• Multiple locations recognized as Top Workplaces based solely on team member feedback.
• Corporate culture that engages and empowers team members to achieve their best.
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage.
• Competitive paid time off plan and a full day of volunteer time off annually.
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards.
• Professional development and growth opportunities, including tuition reimbursement.
• Wellness initiatives to improve team member well-being and reduce health insurance costs.
• Flexibility to dress for your day and opportunities for alternative work arrangements.
• EMC complies with labor law requirements. View the federal and e-verify labor law posters.

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