Sales - Falcons Fury Harley Davidson

Sonic Automotive; Conyers (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Employee Pricing on Vehicles, Parts & Service

Travel Discounts on Hotels, Flights & Rentals

Free & Discounted Gym Memberships

Job summary

Sonic Automotive is seeking a Sales professional for Falcons Fury Harley-Davidson in Conyers, GA. The role involves reaching sales quotas, providing excellent customer service, and effectively managing customer relationships to enhance sales experience.

Ideal candidates will demonstrate strong communication skills, knowledge of motorcycles, and a commitment to superior customer service. The position offers opportunities for career growth and benefits including a 401(k) with company match and employee pricing on vehicles.

Qualifications

• Knowledge and experience with sales of motorcycles and other products sold by the dealership.
• Excellent communication skills and demonstrated closing skills.
• Ability to treat all customers fairly and courteously.

Responsibilities

• Greet customers immediately in a courteous and friendly manner.
• Maintain profit margin objective for all motorcycle sales.
• Handle customer complaints reasonably, showing empathy.

Skills

Customer service

Sales techniques

Communication skills

Job description

Sales - Falcons Fury Harley Davidson in Conyers, GA at Sonic Powersports

Job Type: Other

Experience: Not Applicable

About

Falcons Fury Harley-Davidson®, located in Conyers, GA, is known to be easily accessible for riders on the go, surrounded by rolling hills, lakes, and streams making it the optimal place for our Harley-Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.

Job Description

Major Duties and Responsibilities

• Attain new and used sales quotas as agreed upon with the sales manager.
• Use floor time effectively to meet customer needs and solicit sales of all products.
• Present the features of all products to customers along with their benefits.
• Show each customer the advantages of products over competing brands.
• Cross-sell additional parts, accessories, F&I products, warranties & service contracts, etc., with all new and used motorcycles.
• Maintain profit margin objective for all motorcycle sales.
• Follow procedures to ensure timely and proper completion of all paperwork.
• Introduce new customers to the Service, Parts, General Merchandise, F&I departments, and personnel.
• Maintain floor stock daily to ensure vehicles are clean and polished.

2)Customer Service

• Greet customers immediately in a courteous and friendly manner.
• Handle telephone transactions quickly and courteously.
• Ensure customers are properly qualified for needs, wants, and buying ability.
• Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.
• Use a common and consistent quotation methodology for motorcycle sales, trade-ins, and purchases.
• Conduct a road test and pre-delivery inspection prior to delivery to the customer.
• Ensure the delivery to the customer is an “EVENT” that endears the customer to the dealership.
• Contact customers toencourage additional sales and ensure customer satisfaction.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right.”
• Attend training sessions to keep current with sales techniques and department issues.

Commitments

• Treat all employees and customers fairly, courteously, and with dignity.
• Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees, and GM.
• Remain current with all Sales department training available by attending seminars, workshops, and other related training programs assigned by the Sales Manager.
• Be prompt and available for flexible scheduling.
• Be honest and fair in all business dealings.
• Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

Physical Demands

• The noise level in the work environment is occasionally loud.
• Occasionally requires balancing and pushing a 500 to 800 lb. motorcycle.
• Spend the majority of the day on your feet.

Working Conditions

• Is potentially exposed to battery acid, gasoline, chemical cleaning materials, or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.
• Must have the ability to get along with a broad customer base.
• High energy level.
• Excellent communication skills and demonstrated “closing skills”.
• Knowledge and experience with sales of motorcycles and other products sold by the dealership or the demonstrated ability to learn them quickly.
• Must be able to work effectively with all dealership areas to maximize the buying experience for the customer and the dealership's profitability.
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed onThanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discountson Hotels, Flights & Rentals
• Career Growth within aFortune 500 Company

All your information will be kept confidential according to EEO guidelines.