Sales - Falcons Fury Harley Davidson

jobr.pro; Conyers (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off, Increases with Tenure

Employee Pricing on Vehicles, Parts & Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights & Rentals

OEM Certification & Paid Manufacturer Training Opportunities

Career Growth within a Fortune 500 Company

Job summary

jobr.pro is seeking a Sales Department Associate in Conyers, Georgia. This role involves meeting sales quotas for new and used motorcycles while providing exceptional customer service.

Responsibilities include greeting customers, managing sales processes, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, a high energy level, and a willingness to learn about motorcycle products.

Perks include medical benefits, 401(k) matching, and opportunities for career growth within a Fortune 500 company.

Qualifications

• Ability to get along with a broad customer base.
• High energy level and excellent communication skills.
• Knowledge of motorcycle sales and products.

Responsibilities

• Attain new and used sales quotas.
• Greet customers in a courteous manner.
• Handle customer complaints with empathy.
• Conduct road tests and pre-delivery inspections.
• Maintain daily floor stock of motorcycles.

Skills

Excellent communication skills

Closing skills

Ability to work with a broad customer base

High energy level

Sales knowledge of motorcycles

Job description

Job Description

Major Duties and Responsibilities

1) Sales Department Associate

• Attain new and used sales quotas as agreed upon with the sales manager.
• Use floor time effectively to meet customer needs and solicit sales of all products.
• Present the features of all products to customers along with their benefits.
• Show each customer the advantages of products over competing brands.
• Cross-sell additional parts, accessories, F&I products, warranties & service contracts, etc., with all new and used motorcycles.
• Maintain profit margin objective for all motorcycle sales.
• Follow procedures to ensure timely and proper completion of all paperwork.
• Introduce new customers to the Service, Parts, General Merchandise, F&I departments, and personnel.
• Maintain floor stock daily to ensure vehicles are clean and polished.

2) Customer Service

• Greet customers immediately in a courteous and friendly manner.
• Handle telephone transactions quickly and courteously.
• Ensure customers are properly qualified for needs, wants, and buying ability.
• Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.
• Use a common and consistent quotation methodology for motorcycle sales, trade-ins, and purchases.
• Conduct a road test and pre-delivery inspection prior to delivery to the customer.
• Ensure the delivery to the customer is an “EVENT” that endears the customer to the dealership.
• Contact customers toencourage additional sales and ensure customer satisfaction.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right.”
• Attend training sessions to keep current with sales techniques and department issues.
• Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.).

Commitments

• Treat all employees and customers fairly, courteously, and with dignity.
• Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees, and GM.
• Remain current with all Sales department training available by attending seminars, workshops, and other related training programs assigned by the Sales Manager.
• Be prompt and available for flexible scheduling.
• Be honest and fair in all business dealings.
• Meet or exceed sales quotas regularly.
• Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

Physical Demands

• The noise level in the work environment is occasionally loud.
• Occasionally requires balancing and pushing a 500 to 800 lb. motorcycle.
• Spend the majority of the day on your feet.

Working Conditions

• Is potentially exposed to battery acid, gasoline, chemical cleaning materials, or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.

Qualifications

• Must have the ability to get along with a broad customer base.
• High energy level.
• Excellent communication skills and demonstrated “closing skills”.
• Knowledge and experience with sales of motorcycles and other products sold by the dealership or the demonstrated ability to learn them quickly.
• Must be able to work effectively with all dealership areas to maximize the buying experience for the customer and the dealership's profitability.

Additional Information

Perks & Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed onThanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discountson Hotels, Flights & Rentals
• OEM Certification &Paid Manufacturer Training Opportunities
• Career Growth within aFortune 500 Company

All your information will be kept confidential according to EEO guidelines.