Sales Experience

Lithia & Driveway; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

Job summary

Kia of Covington Pike, part of Lithia & Driveway, seeks a Sales Representative to greet customers, present vehicle options, and guide them through the purchase process in a fast-paced dealership environment.

Role emphasizes prospecting new business, following up with leads, and delivering an excellent customer experience with strong product knowledge and teamwork.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• 18 years or older with valid driver’s license.

Responsibilities

• Greet customers in a prompt, friendly, and professional manner.
• Provide professional product presentations to customers.
• Offer vehicle demonstrations and ride-alongs.
• Develop and prospect new business continuously.
• Capture customer contact details and enter in CRM.
• Follow up with prospects and maintain customer relationships.
• Schedule daily appointments and assist during write-up.
• Maintain knowledge of product pricing and promotions.
• Attend daily sales and training meetings.
• Deliver vehicles to customers ensuring a satisfying experience.

Skills

Customer service

Product knowledge

Sales presentation

Prospecting

CRM data entry

Follow-up

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:

L0856 Kia of Covington Pike

KIA of Covington Pike

Hiring: Sales Representative

• Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Join the team at Kia of Covington Pike , one of Tennessee’s exciting and growing dealerships. As part of a newly acquired dealership, you’ll have the unique opportunity to help shape the future while building your career in a high-volume, fast-paced environment. We offer a supportive team culture, strong leadership, and the tools you need to succeed. If you’re motivated by earning potential, career advancement, and working alongside a winning team, this is the opportunity for you.

What You’ll Do

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience..

What You’ll Bring

• A passion for delivering exceptional customer experiences and building lasting relationships.
• Confidence in identifying customer needs and presenting solutions that create value.
• The ability to work collaboratively within a team while taking ownership of personal sales goals.
• Previous automotive sales experience is preferred, but motivated sales professionals from other industries are encouraged to apply.
• Acceptable driving record and a valid driver’s license in your state of residence

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.