Sales Executive - Birchwood Park Golf Club - Wilmington, Dartford
Sales Executive - Birchwood Park Golf Club - Wilmington, Dartford
Job Types: Full Time
Main Responsibilities:
- Assist team in achieving monthly and annual sales targets for Events sales.
- Achieve the required KPI’s for performance.
- Support colleagues to ensure the club achieves its Events, Group Golf and Membership targets.
- Prepare proposal and contracts ensuring that deposit and payments are received.
- Prepare weekly events sheets in accordance with bookings and liaise with operations team.
- Assist with marketing campaigns and follow up with telesales.
- Promote functions in accordance with marketing plan.
- Contribute to new sales initiatives and campaigns.
Daily tasks include:
- Handling Telephone enquiries following the company standard by fulfilling the criteria set out on the Telephone Enquiry Assessment Forms.
- Touring prospective customers following the company standard by fulfilling the criteria set out on the Tour Assessment Forms.
- Responding to Web Enquiries within one hour by telephone where possible.
- Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
- Processing new memberships onto the system accurately and correctly.
- Making a minimum of 20 outgoing quality contacts per day on the telephone.
- Generating new leads as per the activities agreed on the planner.
- Contributing to the planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.
- To pursue opportunities for future business and seek marketing opportunities.
Responsible for:
- Knowing the product.
- Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.
- Understand key competitors and monitor their activity and pricing structures.
- Support the Sales Manager in ensuring social media accounts are updated with engaging content to attract interest in our pages.
- Working to improve own conversion rates.
- Being self-sufficient on lead generation, through effective follow up calls, outreaching and any other means deemed necessary by the Manager.
- Attending Sales Meetings when appropriate.
- Supporting colleagues in assisting them achieve their targets.
- Being fully conversant with the Club’s Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.
- Take on any additional duties as requested by the Club Management team.