Health & Fitness Membership Sales Executive - Birchwood Park Golf Club - Wilmington, Dartford

Burhillgolf Club; Wilmington (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading golf club is seeking a Health & Fitness Membership Sales Executive to join their team in Wilmington, NC. This role involves driving membership sales through engaging with prospective members, ensuring exceptional customer service, and achieving performance targets. The successful candidate will enjoy benefits such as free golf, employee discounts, and a supportive working environment.

Benefits

Free golf facilities

50% discount on Health Club Membership

Employee meal on shifts over 6 hours

Enhanced maternity and paternity pay

Personal development support

Employee of the quarter and year prizes

Dental scheme at a beneficial rate

Qualifications

• Experience in sales/Fitness membership is a plus.
• Strong communication skills to engage with prospective members.
• Ability to meet sales targets and track performance metrics.

Responsibilities

• Achieve monthly and annual sales targets for Membership.
• Handle telephone inquiries and process new memberships.
• Make a minimum of 20 outgoing quality contacts per day.

Skills

Sales

Customer Service

Communication

Lead Generation

Job description

Health & Fitness Membership Sales Executive - Birchwood Park Golf Club - Wilmington, Dartford

Health & Fitness Membership Sales Executive - Birchwood Park Golf Club - Wilmington, Dartford

Job Types: Full Time

Main Responsibilities:

• Achieve monthly and annual sales targets for Membership.
• Achieve the required KPI’s for performance.
• Support colleagues to ensure the club achieves its Events and Group Golf targets.
• To assist in ensuring that members receive the best possible journey.

Daily tasks include:

• Handling Telephone enquiries following the company standard.
• Touring prospective members around the club following the company standard.
• Responding to Web Enquiries within one hour by telephone where possible.
• Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
• Processing new memberships onto the system accurately and correctly.
• Making a minimum of 20 outgoing quality contacts per day on the telephone.
• Generating new leads as per the activities agreed on the planner.
• Contributing to the planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.
• To pursue opportunities for future business and seek marketing opportunities.

Responsible for:

• Knowing the product.
• Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.
• Understand key competitors and monitor their activity and pricing structures.
• Support the Sales Manager in ensuring social media accounts are updated with engaging content to attract interest in our pages.
• Working to improve own conversion rates.
• Being self-sufficient on lead generation, through effective follow up calls, initiating referrals, outreaching and any other means deemed necessary by the Manager.
• Supporting colleagues in assisting them achieve their targets.
• Being fully conversant with the Club’s Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.

Additional Information:

This Job Description has been prepared as a working document to identify the main areas of responsibility. It is not intended to be a definitive statement of duties nor specifically exclude any tasks which may reasonably be required to be undertaken.Take on any additional duties as requested by the Club Management team.

What you can expect from us:

Use of facilities

Free Golf, mini golf and use of the driving range at any of our clubs.

Guest Rate available for family to use the golf course and driving range if accompanied by staff member.

Free room-hire at any of our sites when purchasing food and beverages from the site.

50% Discount on Health Club Membership.

Retail

Staff discount on retail purchases in any of our Golf Retail Shops: Trade price + 10% + VAT.

The Perks – access to a savings portal for travel, fashion, entertainment, insurance, technology, food & drink

Food and Drink

Complimentary meal on shifts of more than 6 hours.

Tea, coffee and squash on duty.

30% discount on food and beverages at any of our sites for you and up to 10 guests if you are present.

Family Friendly

Enhanced Maternity Benefit after 2 years’ service.

Enhanced Paternity Pay.

Health

Ride to Work Scheme.

Dental scheme available at a beneficial rate with a choice of cover.

Contribution toward eye test and new glasses every 2 years.

Employee Assistance Programme (EAP) to support your wellbeing.

Training and Development

Personal Development Plan and support.

The BGL Academy with hundreds of courses and videos that you can access for your professional and personal development.

Recognition and Reward

Employee of the quarter prize.

Employee of the year prize.

Long service awards.

Extended holiday entitlement for long service.

All of this at a beautiful work location with free car parking

(Please Note: conditions may apply to above)