Sales Executive

Malabar Group; Chicago, Dallas (IL, TX, NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Malabar Group in USA Chicago seeks a proactive Retail Sales professional to greet customers, present jewellery options, and assist in buying decisions.

You will prepare product estimates, process sales, maintain stock accuracy, ensure attractive displays, and coordinate with store management to prevent stockouts and theft. The role emphasizes customer service, hygiene standards, and collaboration with marketing for exhibitions.

Qualifications

• Customer service orientation and communication with customers.
• Ability to influence buying decisions and present product options.
• Inventory and stock maintenance and reporting.

Responsibilities

• Receive customers and understand requirements.
• Introduce product offerings and facilitate buying decisions.
• Prepare product estimates and complete sales transactions.
• Achieve category-wise sales targets for allocated section.
• Maintain opening/closing stock, monitor stock levels, and ensure adequate stock.
• Report sold stock for replenishment and monitor dead stock with store manager.
• Ensure proper and attractive product displays following hygienic standards.
• Notify superior about any potential theft and safeguard jewellery displays.
• Address customer queries and complaints with appropriate solutions.
• Support marketing in potential customer visits and exhibitions.
• Identify potential customers and refer them to the store.
• Adhere to cost-saving practices in the store.
• Develop network with competitors to improve store-level processes.

Skills

Customer Service

Sales

Stock Management

Display Merchandising

Communication Skills

Education

Diploma Course

Higher Secondary Education

Job description

• Receive the customer and engage with the customer to understand the customer’s requirement.
• Introduce various product offering to the customers and facilitate customer buying decision.
• Prepare the estimate of the products selected and completing the sales transaction.
• Achieve category wise sales target for the allocated section.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
• Monitor the stock in the section and ensure adequate stock for sales.
• Report the sold stock in the section for reordering to the sales manager for timely stock replenishment.
• Monitor the dead stock and liaison with the store manager to minimize the same.
• Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.
• Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.
• Understand the queries and complaints from the customer and address with right solution.
• Provide support to the marketing team for potential customer visits and exhibitions.
• Identify potential customers and referring them to the store.
• Adhere to cost saving practices undertaken in the store.
• Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.

Functional Area Retail Sales

Location USA Chicago;USA Dallas;USA New Jersey

State -

Country UNITED STATES

Educational Qualification DIPLOMA COURSE;HIGHER SECONDARY EDUCATION