Sales Event and Group Rooms Coordinator

Block 22, LLC; Boise (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Award-winning benefits

Job summary

Block22, LLC is seeking a Sales Event and Group Rooms Coordinator for The Grove Hotel, Hotel43 and Courtyard By Marriott in Boise, ID. You will be the central go-to person ensuring guests and clients’ needs are met with professionalism and hospitality.

Successful candidates bring strong organizational and communication skills, a customer-service orientation, and the ability to collaborate across hotel departments.

Qualifications

• Strong organizational and time-management skills.
• Excellent attention to detail in data entry and review across systems.
• Effective written and verbal communication with guests, clients and colleagues.
• Customer service oriented with ability to build relationships.
• Problem-solving and ability to escalate when needed.
• Proficiency with standard office software and hotel systems.

Responsibilities

• Coordinate sales events and group room blocks for Block22 Hotels.
• Serve as central point of contact for guests and clients.
• Collaborate with Sales, Conference Services, Reservations, Rooms and Accounting teams.
• Ensure data accuracy across multiple systems.
• Identify process improvements to increase efficiency and guest satisfaction.
• Adapt to changing priorities and operational demands.

Skills

Organizational skills

Time management

Attention to detail

Communication

Customer service

Problem solving

Software proficiency

Collaboration

Flexibility

Professional judgment

Education

High school diploma

Job description

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2604457

Experts in the art of hospitality, The Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As the Sales Event and Group Rooms Coordinator for Block22 Hotels The Grove Hotel, Hotel43 and Courtyard By Marriott, youll be a key member of the sales team, the central go-to person that ensures a wide range of guests and clients needs seamlessly met.

Job Duties

• Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and high volumes of information in a fast-paced environment.
• Exceptional attention to detail and accuracy, particularly when entering, reviewing, reconciling, and maintaining information across multiple systems.
• Strong written and verbal communication skills, with the ability to communicate professionally and effectively with guests, clients, and internal departments.
• Strong customer service orientation and the ability to build positive relationships while delivering consistent, professional hospitality experience.
• Demonstrated problem-solving and critical-thinking skills, with the ability to identify discrepancies, resolve routine issues, and appropriately elevate matters when necessary.
• Proficiency with standard office technology and the ability to quickly learn and effectively navigate multiple software applications, databases, and hotel systems.
• Ability to collaborate effectively across Sales, Conference Services, Reservations, Rooms, Accounting, and other hotel departments.
• Demonstrated initiative and resourcefulness, with the ability to identify opportunities to improve processes, increase efficiency, and support a positive guest and team-member experience.
• Ability to remain flexible, composed, and productive while adapting to changing priorities and operational demands.
• Professional judgment and discretion when handling guests, client group, financial, and other sensitive information.
• Other duties as assigned.

Job Requirements

• Prolonged periods sitting and/or standing at a desk and working on a computer.
• Must be able to lift 30lbs
• High school diploma, higher education preferred

• Block 22, LLC is proud to offer an award-winning, comprehensive benefit package to all full-time employees designed to support your health, well-being and future.

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.

Equal employment opportunity, including veterans and individuals with disabilities.

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