Sales Engineer - Video Security & Access Control (FAST)

Motorola Solutions; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Motorola Solutions is seeking a high-energy, technical Sales Engineer to join the Focused Accounts Sales Team. You will serve as a key technical partner, delivering outcomes-based physical security solutions across video security and access control portfolios.

Collaborate with sales, partners, and customers to articulate differentiators and design end-to-end systems. You will lead pre-sales engagements, perform product demonstrations, and develop architecture solutions that expand our ecosystem

Qualifications

• Networking, IP analysis, and troubleshooting of video/security networks.
• System design, hardware, and integration of video/security systems.
• Windows administration for troubleshooting and deployment.
• Experience with physical security technologies (cameras, sensors, access control).

Responsibilities

• Deliver high-impact product training and knowledge transfer to sales teams and partners.
• Demonstrate technology differentiators and value propositions to business and technical leaders.
• Lead in-person and remote product demonstrations and architecture discussions.
• Respond to RFPs by designing, specifying, and quoting video security and access control systems.
• Identify stakeholders and assess technical risks, proposing mitigation strategies.
• Manage demo equipment and ensure smooth technical validation.
• Build and nurture technical relationships with customer stakeholders and channel partners.
• Support post-sales transitions and ongoing customer success with on-site assistance.

Skills

Networking

System design

Windows administration

Physical security

Education

Bachelor's degree or equivalent

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, everything starts with safety. Safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property, and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Within the Video Security & Access Control division, our Focused Accounts Sales Team (FAST) powers "Solving for safer" by delivering cutting-edge physical security ecosystem solutions-combining video security, analytics, sensors, and access control technologies to empower customer outcomes in the moments that matter.

Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.

Job Description

We are seeking a high-energy, technical Sales Engineer to join our Focused Accounts Sales Team (FAST). In this role, you will be a key technical partner driving outcomes-based physical security solutions across our video security and access control portfolio. You will work side-by-side with sales teams, manufacturing representatives, channel partners, and enterprise customers to articulate technology differentiators and design mission-critical systems.

As a technical expert, you will demonstrate our video analytics, cameras, sensors, and touchless access technologies to business and technical stakeholders. You will lead pre-sales technical engagements, conduct compelling product demonstrations, and design end-to-end solutions that expand our ecosystem footprint. We believe that everything starts with our people, and we empower each Motorolan to bring their authentic self to innovate what's next and deliver on the promise of a safer world. Bachelor's degree or equivalent practical experience is valued.

Key Responsibilities

Technical Sales Enablement & Partner Engagement

• Deliver high-impact product training and technical knowledge transfer to sales teams, manufacturing representatives, channel partners, and end-users
• Articulate technology differentiators and demonstrate outcomes-based value propositions to both business leadership and technical decision-makers
• Conduct compelling in-person and remote product demonstrations, leading technical architecture discussions across the sales cycle

System Design & Solution Architecture

• Support sales teams in responding to RFPs by accurately designing, specifying, and quoting video security and access control systems
• Proactively identify stakeholders, evaluate technical risks during sales engagements, and propose effective mitigation strategies
• Manage demo equipment assets to ensure seamless execution of technical validation activities

Customer Relationship & Post-Sales Collaboration

• Build and nurture strong technical relationships with key customer stakeholders and channel partners to support revenue targets
• Partner closely with customer success and technical support teams to help ensure smooth post-sales transitions and ongoing customer satisfaction
• Perform on-site technical support for integration, complex troubleshooting, and customer enablement as required across the territory

Job Requirements

Technical Expertise

• Networking & IP Communication to analyze and troubleshoot network topology, IP protocols, and system routing
• System Design & Hardware to configure, specify, and troubleshoot computer hardware, network equipment, and integrated video/access systems
• Windows Administration to utilize Windows troubleshooting tools and diagnostic techniques effectively
• Physical Security Technologies to demonstrate and design solutions utilizing cameras, analytics, sensors, and access control systems

Professional Experience

• Sales Collaboration to partner proactively with account managers to achieve territory sales targets and strategic growth goals
• Technical Communication to deliver clear technical presentations, lead architectural discussions, and communicate value propositions across written and verbal channels
• Analytical Problem Solving to evaluate complex customer requirements and resolve technica