Sales Engineer - US

ScaleOps; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

ScaleOps is seeking a customer-facing pre-sales advocate to drive adoption of our autonomous cloud and AI infrastructure platform in the US market. You will work with customers to understand goals and demonstrate how ScaleOps delivers value, from discovery through the technical win.

This role requires 3+ years in cloud-native tech and pre-sales experience, with a track record of trust-building and effective collaboration with sales teams.

Qualifications

• 3+ years hands-on experience with cloud-native technologies such as containers and Kubernetes.
• Minimum three years in customer-facing roles such as technical sales or sales/solutions engineering.
• Track record of success in a technical pre-sales role, with experience selling and implementing technology.
• Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.

Responsibilities

• Engage with customers to ensure their success.
• Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
• Develop a deep understanding of customers' goals and articulate how our offering addresses their needs.
• Create and own value-based relationships at all levels within customer organizations.
• Actively participate in all phases of planning and execution, from initial discovery to the technical win.
• Develop and maintain deep product expertise to demonstrate the value of ScaleOps in sales meetings and at events such as meetups and conferences.
• Advise the sales team on effective ways to position the ScaleOps product.
• Onboard, educate, and enable partners, and support them through sales cycles.
• Continuously develop your sales and technical skills through self-driven learning and ScaleOps' professional development opportunities.

Skills

Cloud-native tech

Kubernetes

Customer-facing roles

Pre-sales / technical sales

Articulation of value

Job description

ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.

Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.

What You'll Be Doing

• Engage with customers to ensure their success.
• Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
• Create and own value-based relationships at all levels within customer organizations.
• Actively participate in all phases of planning and execution, from initial discovery to the technical win.
• Develop and maintain deep product expertise to demonstrate the value of ScaleOps in sales meetings and at events such as meetups and conferences.
• Advise the sales team on effective ways to position the ScaleOps product.
• Onboard, educate, and enable partners, and support them through sales cycles.
• Continuously develop your sales and technical skills through self-driven learning and ScaleOps' professional development opportunities.

What You'll Bring

• 3+ years of hands‑on experience with cloud‑native technologies such as containers and Kubernetes (required).
• Minimum three years of experience in customer-facing roles such as technical sales or sales/solutions engineering (required).
• Track record of success in a technical pre-sales role, with enough experience selling and implementing technology to earn customer trust.
• Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.