Sales Engineer – Public Safety - Washington, DC

Motorola Solutions; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is looking for a Technical Support Specialist for Silvus Technologies in Washington, D.C. The role involves providing pre- and post-sales support for advanced communication systems, focusing on troubleshooting and customer training. Candidates should have a Bachelor's degree in Electrical Engineering or a related field and experience in technical support. An active U.S. Government SECRET clearance is required, along with U.S. citizenship due to the nature of client contracts. The position offers a competitive salary between $80,000 - $120,000 plus commissions and benefits.

Qualifications

• At least 2 years of technical support experience or 6 years with a GED.
• Must have an active U.S. Government SECRET clearance or ability to obtain it.
• Must be a U.S. Citizen due to government contracts.

Responsibilities

• Provide pre- and post-sales technical support.
• Conduct product demonstrations for customers.
• Troubleshoot field failures and abnormalities.

Skills

Technical support

Radio frequency instruments

Linux

TCP/IP networking

Programming (C/C++)

Communication skills

Education

Bachelor’s in Electrical Engineering or related field

High School Diploma/GED

Tools

Spectrum analyzers

Signal generators

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Silvus Technologies was acquired by Motorola Solutions in 2025, and is now part of its ecosystem of safety and security technologies. With deep roots in DARPA research, Silvus develops world‑class advanced communications technologies that are reshaping the tactical communications landscape. From pure line‑of‑sight to extreme non‑line‑of‑sight, Silvus radios form a self‑healing, self‑forming mesh network, enabling secure and reliable connectivity, including video and high‑bandwidth data.

Job Description

Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission‑critical applications – on the ground, in the air and at sea. Its battle‑proven StreamCaster family of MANET radios and proprietary MN‑MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. Silvus is a wholly owned subsidiary of Motorola Solutions, Inc.

Role And Responsibilities

• Provide pre‑ and post‑sales technical support including system planning, customer training, system optimization, etc.
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
• Prepare and conduct product demonstrations for customer visits and equipment evaluations.
• Visit customer sites to provide technical support and deliver training.
• Troubleshoot failures and abnormal situations in the field.
• Collect and analyze field failures and abnormalities and provide feedback to the development team.
• Help design engineers reproduce and troubleshoot problems.
• Participate in resource allocation and hardware maintenance to support different sales and business development activities.
• Help drive future product development.
• Travel requirements – 50%; frequent travel for meetings, events and demonstrations.
• Perform other related duties as representative of the role.

Required Qualifications

• Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre‑ and post‑sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre‑ and post‑sales technical support position.
• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
• Willingness to travel and work at customer sites.
• Must be based in the Washington Metropolitan area.
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
• Must be a U.S. Citizen due to clients under U.S. government contracts.
• All employment is contingent upon the successful clearance of a background check and drug test.

Preferred Knowledge, Skills, And Abilities

• Familiarity with Linux.
• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies.
• Proficiency with programming languages such as C/C++.
• Excellent organization skills and attention to detail.
• Demonstrated written and verbal communication skills.

Working Conditions And Physical Requirements

• Trade shows.
• Outdoor environment for demonstrations.
• Occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.
• Lift equipment up to 50 lbs. for the set‑up of demonstrations and testing.

Compensation

$80,000 - $120,000 annual base salary plus commissions. OTE potential: up to $170,000. The pay range is not a guarantee; it is based on market research and peer data and will vary depending on the candidate’s experience and qualifications.

Requirements for Federal Contractor Positions

As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen only requirements needed for some Engineering or R&D roles will be included in the Required Qualifications section of the posted position. This does not apply to international positions; only job postings for positions located in the U.S.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.