Sales Engineer – Northeast Territory – Valcom

Valcom, Inc.; Maine; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their innovative team in a remote technical sales role. This exciting opportunity involves connecting technical solutions to customer needs, providing product demonstrations, and maintaining strong client relationships. With a focus on collaboration, you will work closely with sales and engineering teams to ensure customer satisfaction and contribute to product development. Valcom, Inc. offers a unique employee ownership program, competitive compensation, and a comprehensive benefits package, making it an ideal place for those passionate about technology and customer service to thrive and make a difference.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Tuition Reimbursement

Paid Holidays

Life Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Qualifications

• 3+ years of experience in technical sales or engineering support roles.
• Bachelor's degree in a related technical field is required.

Responsibilities

• Collaborate with sales to provide tailored technical solutions.
• Build and maintain strong client relationships through support.

Skills

Technical Sales

Communication Skills

Customer Relationship Management

Problem Solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Tools

Technical Presentation Software

CRM Software

Job description

Valcom isn't just a company — it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. Virtually all Valcom's products are engineered, manufactured, and supported in our 120,000-square-foot facility in Roanoke, Virginia.

Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.

Reporting to the Director of Sales, you will connect technical solutions to customer needs within the Southeast territory, which includes New York, Vermont, Maine, New Hampshire, Rhode Island, Massachusetts, Connecticut, New Jersey, and Delaware. Work is done remotely in the field and home office environment. Travel is expected up to 50% of the time.

We are seeking candidates with proven experience in technical sales or engineering support roles who can effectively communicate complex technical information to non-technical audiences. Ideal candidates will have a proven track record of bridging the gap between technical expertise and customer needs, working closely with sales and engineering teams.

Essential Functions

• Collaborate with the sales team to understand customer requirements and offer tailored technical solutions.
• Provide product demonstrations and technical presentations to prospective customers.
• Build and maintain strong client relationships through ongoing technical support and consultation.
• Assist in the preparation of proposals and product specifications.
• Act as a liaison between the customer and internal engineering teams to ensure customer needs are met.
• Analyze client requirements and develop technical solutions that are cost-effective and efficient.
• Support post-sale activities, including training and troubleshooting for customers.
• Stay current with the latest industry trends, products, and technologies relevant to Valcom’s offerings.
• Contribute to new product development and solutions based on customer feedback and market trends.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• At least three years of experience in a related role.
• Valid Driver’s License and Reliable Transportation to travel for business needs.
• Able to understand and effectively communicate technical information to channel stakeholders including sales, management, installation, service, engineering staff, and local officials.
• RCDD certification preferred.

In addition to competitive compensation, Valcom offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) plan with company match, free life and disability insurance, critical illness and accident insurance, tuition reimbursement, paid holidays, and more. Join the Valcom team and make a lasting impact on people’s lives.