Sales Engineer - Northeast Territory

Valcom Inc; Roanoke (VA); Remote; USD 85,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to bridge the gap between technical solutions and customer needs. In this exciting role, you will work closely with sales and engineering teams to deliver tailored solutions while traveling across the Northeast territory. The company fosters a culture of innovation, offering a unique employee ownership program that empowers you to contribute directly to the business's success. If you have a passion for technology and a knack for communication, this opportunity allows you to make a significant impact on how people connect and communicate effectively.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Free Life and Disability Insurance

Tuition Reimbursement

Paid Holidays

Qualifications

• 3+ years in technical sales or engineering support roles.
• Bachelor's degree in relevant fields required.

Responsibilities

• Connect technical solutions to customer needs in the Northeast territory.
• Collaborate with sales for tailored technical solutions.

Skills

Technical Sales Experience

Communication Skills

Customer Relationship Management

Technical Support

Education

Bachelor's Degree in Engineering

Bachelor's Degree in Computer Science

Related Technical Field

Tools

Product Demonstration Tools

Proposal Preparation Software

Job description

Job Details

Job Location: Roanoke, VA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $85000.00 - $90000.00 Salary/year

Travel Percentage: Up to 50%

Job Shift: Day

Sales Engineer - Northeast Territory

Valcom isn't just a company — it's a hub of innovation, redefining communication in a rapidly evolving world. As a global leader in voice paging, intercom, and emergency notification systems, we're shaping the future of how people connect and save lives around the world. Virtually all Valcom's products are engineered, manufactured, and supported in our 120,000-square-foot facility in Roanoke, Virginia.

Valcom is proud to be a part of Potter Global Industries. Our private equity firm, KKR, offers a unique benefit and opportunity for all employees to participate in an ownership program of Potter Global Technologies. Being a co-owner allows each employee to play a more direct role in the business and reap the financial benefits of the Company’s success. It’s a unique employee benefit that you won’t find with our competitors. Come join a culture of innovation where creativity thrives, and every voice is valued.

Reporting to the Director of Sales, you will connect technical solutions to customer needs within the Northeast territory, which includes New York, Vermont, Maine, New Hampshire, Rhode Island, Massachusetts, Connecticut, New Jersey, and Delaware. Work is done remotely in the field and home office environment. Travel is expected up to 50% of the time.

We are seeking candidates with proven experience in technical sales or engineering support roles who can effectively communicate complex technical information to non-technical audiences. Ideal candidates will have a proven track record of bridging the gap between technical expertise and customer needs, working closely with sales and engineering teams.

Essential Functions

• Collaborate with the sales team to understand customer requirements and offer tailored technical solutions.
• Provide product demonstrations and technical presentations to prospective customers.
• Build and maintain strong client relationships through ongoing technical support and consultation.
• Assist in the preparation of proposals and product specifications.
• Act as a liaison between the customer and internal engineering teams to ensure customer needs are met.
• Analyze client requirements and develop technical solutions that are cost-effective and efficient.
• Support post-sale activities, including training and troubleshooting for customers.
• Stay current with the latest industry trends, products, and technologies relevant to Valcom’s offerings.
• Contribute to new product development and solutions based on customer feedback and market trends.
• Other duties as assigned.

In addition to competitive compensation, Valcom offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) plan with company match, free life and disability insurance, critical illness and accident insurance, tuition reimbursement, paid holidays, and more. Join the Valcom team and make a lasting impact on people’s lives.

Qualifications

• Bachelor's Degree in Engineering, Computer Science, or a related technical field
• At least three years of experience in a related role
• Valid Driver’s License and Reliable Transportation to travel for business needs.
• Able to understand and effectively communicate technical information to channel stakeholders including sales, management, installation, service, engineering staff, and local officials.
• RCDD certification preferred.
• Residency within the assigned territory is required.