Sales Engineer (Nordics)

Sophos; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first

Hybrid option

Diversity & inclusion programs

Wellbeing programs

Job summary

Sophos, a cybersecurity leader, seeks a Field Sales Engineer to deliver presales technical expertise for strategic accounts. You will drive PoCs, product demos, and technical engagements with channel, mid-market, and enterprise teams.

Travel within the region is required as you support customer successes and portfolio expansion. You will collaborate with sales to craft targeted solutions, maintain strong customer relationships, and stay ahead of evolving cyber threats with Sophos next-gen

Qualifications

• Minimum of 3-5 years providing software technical support to channel partners and end users
• Technical knowledge of networking and endpoint security concepts
• Strong presentation, verbal communication, and interpersonal skills
• Technical writing skills are required to produce reference documents
• Excellent project management skills
• Knowledge of security software industry, including competitors, market needs and trends
• Strong troubleshooting skills
• Travel required within region
• Familiarity with Sophos solutions or similar products is a plus
• Experience with pre-sales technical support is desirable

Responsibilities

• Provide presale technical expertise aligned with sales teams (Channel, Mid-Market, Enterprise, Public Sector)
• Build relationships with key customer technical decision-makers to understand requirements and propose solutions
• Serve as trusted advisor and technical lead on Sophos portfolio opportunities
• Perform health checks and policy reviews to drive cross-sell and deepen relationships
• Conduct technical meetings, product demos, and PoCs with customers
• Provide field-based support for events and customer engagements
• Lead the technical sales cycle from qualification to closure
• Support customer success motions to promote portfolio expansion

Skills

Presales technical expertise

Networking concepts

Endpoint security

Public speaking

Interpersonal skills

Technical writing

Project management

Security industry knowledge

Collaborative mindset

Learning new technologies

Job description

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

The Field Sales Engineer is a pre-sales engineering role providing technical expertise in sales engagements. They will develop sales strategies for customer accounts and actively manage multiple concurrent PoC’s to drive enterprise-wide deployments of Sophos products and services.

Focus

~Revised customer segmentation to 101–1 000 Mid-Market, Enterprise 1001+, and/or Channel.

~Increased direct customer touch motions

What will you do:

• Provide presale technical expertise aligned sales team (Channel, Mid-Market, Enterprise, Public Sector),focuses on our most valuable partners and accounts.
• Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.
• Serve as trusted advisors and technical lead on Sophos next-gen portfolio products and services opportunities.
• Perform health checks and policy reviews to drive cross-sell and deepen customer relationships.
• Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
• Provides field-based support for events and face-to-face time with prospects and customers.
• Own and drive the technical sales cycle from early opportunity technical qualification to technical closure.
• Provide support for customer success motions topromote cross-selling and portfolio expansion within current Sophos customer base.

What You Will Bring:

Essential:

• Minimum of 3-5 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
• Technical knowledge of networking, endpoint security concepts
• Strong presentation, verbal communication, and interpersonal skills for marketing, technical and awareness events, webinars, etc.
• Technical writing skills are required to produce reference documents.
• Excellent project management skills
• Knowledge of security software industry, including competitors, market needs and trends
• Strong Troubleshooting skills
• Strong collaborative mindset and ability to work effectively as part of a team
• Proactive approach to learning and adopting new technologies
• Travel required within region
• Stockholm based
  Desirable:
• Familiarity with Sophos solutions or similar competitive products is a plus
• Certifications in networking, security or cloud space is a plus
• Experience managing IT infrastructure
• Experience with pre-sales technical support

What’s Great About Sophos?

Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

Employee-led diversity and inclusion networks that build community and provide education and advocacy

Annual charity and fundraising initiatives and volunteer days for employees to support local communities

Global employee sustainability initiatives to reduce our environmental footprint

Global fitness and trivia competitions to keep our bodies and minds sharp

Global wellbeing days for employees to relax and recharge

Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos