Sales Engineer, Multilingual (Brazilian Portuguese/Spanish/English)

Keeper Security, Inc.; Chicago (IL); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

Employer Paid Life Insurance

401k plan

Generous PTO plan

Generous PTO plan

Job summary

A leading cybersecurity company is seeking an experienced Sales Engineer fluent in Portuguese, Spanish, and English for a diverse B2B sales team. This role involves managing pre-sales technical support, conducting product demonstrations, and collaborating with sales teams to satisfy customer needs. The ideal candidate has at least 5 years in a similar role with a strong grasp of security applications and cloud technologies. This position offers remote work flexibility, particularly for candidates based in the Chicago area.

Qualifications

• 5+ years of experience in a pre-sales technical role.
• Excellent communication and interpersonal skills.
• Strong experience with networking and security applications.
• Strong presentation and communication skills; ability to demo and present to technical and executive audiences.
• Technical background in networking, security, and cloud technologies (AWS, Azure).
• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent work experience.
• Willingness to travel up to 10%.

Responsibilities

• Provide and manage pre-sales technical support.
• Work closely with the sales team to identify customer opportunities.
• Conduct product demonstrations and technical presentations.
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participate as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) and/or rent and/or operate a vehicle on behalf of the company

Skills

Fluent in Portuguese

Fluent in Spanish

Fluent in English

Strong communication skills

Technical sales experience

Networking & security

Cloud AWS/Azure

Bachelor's degree in CS/Engineering

Willingness to travel

Education

Bachelor's degree in Computer Science or related field

Tools

Windows/Active Directory

UNIX/Linux

AWS

Azure

Job description

Overview

Keeper Security is hiring an experienced, multilingual Sales Engineer (Brazilian Portuguese/Spanish/English) to join our B2B sales team. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.

About the Role

As a Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will identify technical requirements within an opportunity, map them to Keeper Security solutions, and support the sale by presenting differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

• Provide and manage pre-sales technical support for the technical sales process of Keeper products
• Work closely with the sales team to identify customer opportunities and understand their business needs
• Communicate with Brazilian Portuguese, Spanish, and English speaking customers, both verbally and in writing
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participate as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) and/or rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Must be fluent in Portuguese, Spanish, and English (verbal and written)
• Excellent communication and interpersonal skills, and a strong entrepreneurial drive
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
• Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Willingness to travel up to 10%

Preferred Requirements

• Industry recognized certifications
• Scripting and DevOps experience a plus
• Exposure to Identity Providers like Azure and Okta
• Experience providing solutions to and understanding the requirements of Enterprise Customers
• Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

Data We Collect, Information You Provide, Information We Generate, Information From Others, Voluntary Diversity and Equal Opportunity Information, How We Use Your Data, Who We Share Information With, Internal, Third Parties, International Transfers, Security, Retention, Exceptions, Your Rights, and Contact information are described in detail in the full notice. By applying you acknowledge and agree to these terms.

Keeper does not make hiring decisions using solely automated processing. If you have questions about privacy, contact [e-mail].