Sales Engineer (Manufacturing)

City Staffing; Chicago (IL); On-site; USD 58,500 - 71,500; Full time

Job summary

A Chicago-based manufacturing firm is seeking a Sales Engineer to support B2B customer interactions and work closely with engineering and manufacturing teams. Candidates must hold a Bachelor’s degree in a business or technical field and have over 3 years of technical customer service experience. The role includes responsibilities like fielding customer inquiries and generating price quotes. This position offers a salary of $65,000 plus comprehensive benefits.

Qualifications

• 3+ years of technical customer service experience in a manufacturing environment.
• Experience in a technical sales environment.
• Proficient in MS Office and some ERP software experience preferred.

Responsibilities

• Field all incoming B2B calls and emails.
• Collaborate closely with engineering and manufacturing.
• Generate price quotes and job bids when needed.

Skills

Technical customer service experience

Verbal and written communication skills

Prioritization of multiple tasks

Education

Bachelor’s degree in a business or technical field

Tools

MS Office

ERP software

Job description

Sales Engineer

Our client, a Chicago‑based manufacturer of laboratory faucets and safety equipment, is seeking a strong Sales Engineer to add to their team. This position will support all facets of B2B customer interaction, while working closely with in‑house manufacturing, engineering, and sales teams.

Start Date: ASAP

Schedule: Full‑time | Monday - Friday

Location: onsite in River West, Chicago

Duration: Direct Hire

Compensation: $65,000 salary, plus comprehensive benefits

Software/IT backgrounds need not apply.

Responsibilities

• Field all incoming B2B calls and emails
• Answer questions and provide technical support
• Collaborate closely with engineering and manufacturing to deliver on custom products
• Evaluate and translate technical drawings
• Generate price quotes and job bids when needed
• Enter large volumes of Purchase Orders as they come through
• Process incoming customer orders
• Work closely with the shop floor to meet outgoing delivery requirements
• Resolve any installation or after‑sales issues; general troubleshooting

Candidate Profile

• Bachelor’s degree in a business or technical field
• 3+ years of technical customer service experience in a manufacturing environment
• Experience in a technical sales environment
• Proficient in MS Office
• Experience working with engineering teams on custom products
• Experience entering Purchase Orders on a regular basis
• Some ERP software experience preferred
• Strong verbal and written communication skills
• Proven track record of success in school and work environments
• Ability to prioritize multiple tasks and put the customer first

City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women‑owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.