Sales Engineer, Major Enterprise

Fortinet; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Systems Engineer to enhance their sales efforts through technical expertise. In this pivotal role, you will collaborate closely with Major Account Managers to address all technical inquiries during pre-sales, sales calls, and post-sales processes. Your responsibilities will include qualifying sales leads, providing technical training, and resolving customer issues. This dynamic position requires a solid understanding of networking technologies and exceptional presentation skills, making it an exciting opportunity for those passionate about technology and customer engagement.

Qualifications

• 5-8 years experience in technical/pre-sales support.
• Proven understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Lead technical contact for identified accounts post-sales.

Skills

Technical/Pre-sales Support

LAN/WAN/Internet Services Administration

Networking Applications

Routing

Switching

Network Security

Presentation Skills

Education

Bachelor's Degree

Graduate Degree

Job description

We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.


• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.


• Conversant with networking applications and solutions.


• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.


• Provide assistance to identified customers with post-sales training.
  

Required Skills:

• 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer


• 5 - 7 years experience in LAN/WAN/Internet services administration


• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP


• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.


• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES


• Experience with encryption and authentication technologies required


• Exceptional presentation skills


• The Systems Engineer, Majors Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education:

• Bachelors Degree or equivalent experience. Graduate Degree favorable