Major Acct Dev Manager-WE - (Job Number: 23000613)

Windstream; Pittsburgh (Allegheny County); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Major Account Development Manager, where you will drive business development by selling a comprehensive suite of strategic products and services. In this dynamic role, you will leverage a full support team to enhance customer satisfaction and reduce churn. You will develop a deep understanding of customer needs, create account plans, and implement strategies to increase customer spend. This position offers an exciting opportunity to work closely with a diverse team and make a significant impact in a competitive market. If you are passionate about sales and customer success, this role is perfect for you.

Benefits

Medical, Dental, Vision Insurance Plans

401K

Health & Flexible Savings Account

Life and AD&D Insurance

Educational Assistance Plans

Identity Theft Insurance

Legal Insurance

Auto & Home Insurance

Pet Insurance

Qualifications

• Record of success in enterprise sales and customer base management.
• Strong interpersonal and presentation skills are essential.

Responsibilities

• Develop account plans and growth strategies for customers.
• Manage sales pipeline and achieve quotas using Salesforce.

Skills

Enterprise level sales

Account management

Consultative sales

Interpersonal skills

Presentation skills

Time management

Networking

Problem-solving

Analytical skills

Education

College degree or equivalent

8+ years field sales experience

12+ years job-related field sales experience

Tools

Salesforce

MS Office

Job description

Pay Competitive

Employment type Full-Time

Job Description

Req#: 23000613

About the Role:
The Major Account Development Manager will focus on business development, by selling Windstream’s full suite of strategic products and services to an assigned geographic base of customers. Our goal is to increase wallet share, increase customer satisfaction with Windstream, reduce churn, and increase our customer base utilization of strategic next-gen services. The Major Account Development Manager will leverage a full support team consisting of an Area Sales Director and Sales Engineering team.

What You’ll Do:

• Develop and maintain a comprehensive understanding of Windstream’s sales process, products, and solutions to ensure customers are under contract with the most strategic product set.
• Develop a deep understanding of a customer’s business, corporate priorities, and industry to effectively identify solutions that align with the customer’s strategy and needs.
• Develop, own, and document the multi-faceted account plan and growth strategy for each customer; manage priorities and eco-system partners to meet established milestones and achieve sales growth objectives.
• Act with a sense of urgency and work in close partnership with the Customer Success organization, to assure customer issues are resolved quickly.
• Develop and implement plans to create additional opportunities to cross-sell and up-sell accounts and increase overall total customer spend.
• Manage a pipeline of opportunities in saleforce.com including generation of accurate forecasts and attainment of assigned quotas.
• Participate in, and successfully complete, all required training; participate in team meetings and activities as required.

Do You Have?

• Verifiable record of success in enterprise level sales, owning a customer base and driving full life-cycle management of sales, conversions, and renewals.
• Prior strategic account management and consultative sales experience selling multiple products and solutions to medium and large businesses.
• Strong interpersonal skills, organization skills, time management skills, listening skills, presentation skills, verbal, and written communication skills.
• Ability to confidently network, build rapport and develop trusted relationships over time to execute mid to long-term account plans.
• Excellent presentation skills and ability to speak with business professionals at all levels in an organization and across multiple lines of business.
• Strong PC skills, including expertise in MS Office.
• Experience in building account plans and leading customer business reviews (MBRs and QBRs).
• Experience driving strategic consulting services into new accounts while consistently achieving or exceeding sales goals by generating and maintaining a qualified pipeline.
• College degree or equivalent and 8+ years field sales experience directly related to job (outside, direct sales experience) or 12+ years job-related field sales experience; or an equivalent combination of education and job-related field sales experience required.

Even Better:

• Strong business, financial and technical acumen with negotiation and closing proficiency. Strong problem-solving and analytical skills.
• Working knowledge of selling cloud-based communications and data solutions.
• Independent, stress-tolerant, self-motivated, competitive, assertive, pro-active, and results-oriented; able to work with minimum direction.
• Adept at prospecting and using effective consultative selling practices.
• Understands market dynamics including demographics.

Our Benefits:

• Medical, Dental Vision Insurance Plans
• 401K
• Health & Flexible Savings Account
• Life and Ad&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plans
• Identity Theft, Legal, Auto & Home and Pet Insurance
• https://windstreambenefits.com

Pay Statement: Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Windstream DEI&B Statement:
Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.

Our Employee Resource Groups:

• WinVets – Veteran Employee Resource Group
• WOW – Women Employee Resource Group
• WINPRIDE – LGBTQ+ Employee Resource Group
• WBPN – Black Professional Resource Group
• WARG – Ability Resource Group
• LaFamilia –Hispanic Resource Group

#LI-BH1

#Ind-123

#Remote

Text Windstream to 97211

Minimum Requirements:
College degree or equivalent and 8+ years field sales experience directly related to job (outside, direct sales experience) or 12+ years job-related field sales experience; or an equivalent combination of education and job-related field sales experience required. This is a safety sensitive position.

Baltimore MD 300 W LexingtonSt (6672)
300 W Lexington St Suite 401A
Baltimore , 21210

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

About the company

Windstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States.