Sales Engineer, Commercial

Socket.dev; Eden Prairie (MN); On-site; USD 80,500 - 199,500; Full time

Benefits offered by this job

Equity for all employees

Flexible time off

401k match

Training and career development

Private benefits plan

EAP and mental health services

Fertility support

Paid parental leave

Job summary

Arctic Wolf is seeking a Sales Engineer - Commercial to act as the technical backbone of the sales team in Eden Prairie, MN. You will evangelize, design, propose, and demonstrate business value to customers while owning a territory for MSP and Commercial segments.

You’ll need security tech aptitude, leadership, and business acumen with a collaborative, autonomous mindset. Some travel is required, and a bachelor's/associate degree is expected.

Qualifications

• 2+ years in enterprise IT or security-focused environments.
• Experience in Networking, Security, Identity, Cloud, and Windows/Linux/Mac.
• Ability to communicate business value to technical and executive audiences.
• Excellent written, verbal, presentation, and time management skills.
• I own the problem AND the solution attitude.
• Familiarity with Salesforce.com and MS Office tools.

Responsibilities

• Educate and drive Arctic Wolf CyberSOC value to customers.
• Deliver technical presentations and demos focused on customer business requirements.
• Create environments where prospects become customers and evangelists.
• Work through obstacles during the sales process and articulate Arctic Wolf solutions.
• Represent customer voice to Arctic Wolf and vice versa.
• Assist sales qualification and own the technical architecture design.
• Light travel required; passport required.

Skills

Networking

Security

Identity Management

Cloud Services

Windows/Linux/Mac

Business value articulation

Presentation & demos

Team collaboration

Education

Bachelor's or Associate Degree

Tools

Salesforce.com

MS Office (Word/Excel/PowerPoint)

Job description

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the
Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60
lists, and we recently took home the
2024 CRN Products of the Year
award. We’re proud to be named a
Leader
in the
IDC MarketScape
for Worldwide Managed Detection and Response Services and earning a
Customers' Choice
distinction from
Gartner Peer Insights
. Our
Aurora Platform
also received
CRN’s Products of the Year
award in the inaugural
Security Operations Platform
category. Join a company that’s not only leading, but also shaping, the future of security operations.
Our mission is simple: End Cyber Risk. We’re looking for a
Sales Engineer - Commercial
to be part of making this happen.

LOCATION:

This role is hybrid (3-days) in Eden Prairie MN, USA.

About The Role

The Sales Engineer is the technical backbone of the sales organization. The Sales Engineer is responsible for working alongside an Account Representative to evangelize, design, propose and demonstrate the business value to customers. This is a results-oriented position and you must demonstrate that you can own building a territory for our Managed Service Provider offering and Commercial business segments. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

Responsibilities

• Working with companies to help educate and drive the Arctic Wolf CyberSOC business value for customers
• Deliver technical presentations and demos with a focus on the business requirements of the customer
• Create an environment in which prospects become customers and customers become evangelists
• Work through obstacles during the sales process, help the customer understand how Arctic Wolf Networks addresses their requirements and concerns
• Represent the voice of Arctic Wolf to the customers, and represent the customers voice to Arctic Wolf
• Assist sales qualification and own the technical architecture design
• Light Travel required / Passport Required

Required Skills And Experience

• Minimum of 2 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
• Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
• Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers
• Excellent written, verbal, presentation, time management, and attention to detail
• You must have an “I own the problem AND the solution” attitude
• Strong working knowledge of Word, PowerPoint, and Excel
• Previous customer facing professional services or presales
• Managed Service Provider technical experience
• Bachelors and/or Associates Degree
• Working knowledge of Salesforce.com
• Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including
Top Workplace USA
(2021-2024),
Best Places to Work – USA
(2021-2024),
Great Place to Work – Canada
(2021-2024),
Great Place to Work – UK
(2024), and
Kununu Top Company – Germany
(2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [e-mail].

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

The base salary range for this job family is 80,500 to 199,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.