Sales Engineer - Commercial

Arctic Wolf; Eden Prairie (MN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity for all employees

Flexible time off and paid volunteer

RRSP and 401k match

Job summary

Arctic Wolf is seeking a Sales Engineer - Commercial to join our hybrid 3-day-per-week team in Eden Prairie, MN. You will partner with Account Representatives to evangelize, design, and demonstrate business value for customers in our CyberSOC and Commercial segments.

The role emphasizes security technology expertise, customer-facing skills, and the ability to own the technical architecture while guiding prospects toward a successful outcome. Light travel and passport may be required.

Qualifications

• 2+ years in enterprise IT or security-focused environments are preferred.
• Ability to articulate business value of security technology to varied audiences.
• Experience in customer-facing roles or presales is desirable.

Responsibilities

• Educate and drive Arctic Wolf CyberSOC value for customers.
• Deliver technical presentations and demos aligned to business needs.
• Create environments where prospects become customers and evangelists.
• Navigate obstacles in the sales process and address requirements.
• Represent both Arctic Wolf and customer voice during engagements.
• Assist sales qualification and own technical architecture design.
• Light travel required; passport may be required.

Skills

Enterprise IT experience

Security technology

Networking

Sales support/presales

Communication

MS Office suite

XaaS sales

Education

Bachelor's or Associate Degree

Tools

Salesforce.com

Job description

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking for a Sales Engineer - Commercial to be part of making this happen.

LOCATION: This role is hybrid (3-days) in Eden Prairie MN, USA.

About the Role:

The Sales Engineer is the technical backbone of the sales organization. The Sales Engineer is responsible for working alongside an Account Representative to evangelize, design, propose and demonstrate the business value to customers. This is a results-oriented position and you must demonstrate that you can own building a territory for our Managed Service Provider offering and Commercial business segments. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

Responsibilities:

• Working with companies to help educate and drive the Arctic Wolf CyberSOC business value for customers
• Deliver technical presentations and demos with a focus on the business requirements of the customer
• Create an environment in which prospects become customers and customers become evangelists
• Work through obstacles during the sales process, help the customer understand how Arctic Wolf Networks addresses their requirements and concerns
• Represent the voice of Arctic Wolf to the customers, and represent the customers voice to Arctic Wolf
• Assist sales qualification and own the technical architecture design
• Light Travel required / Passport Required

Required Skills and Experience:

• Minimum of 2 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
• Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
• Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers
• Excellent written, verbal, presentation, time management, and attention to detail
• You must have an “I own the problem AND the solution” attitude
• Strong working knowledge of Word, PowerPoint, and Excel
• Previous customer facing professional services or presales
• Managed Service Provider technical experience
• Bachelors and/or Associates Degree
• Working knowledge of Salesforce.com
• Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [e-mail].

Security Requirements

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.