Sales Engineer

Residex®; Town of Texas (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading software solutions provider is looking for a Sales Engineer to deliver compelling product demonstrations for their EHR, eMAR, and Staff Scheduling platforms serving the senior care industry. The ideal candidate will have over 5 years of sales experience, particularly in senior care, with a strong consultative approach and technical expertise. Responsibilities include conducting technical demos, collaborating on sales enablement materials, and providing technical consultation throughout the sales cycle.

Qualifications

• 5+ years of selling experience, preferably in senior care.
• Familiarity with EHR/eMAR/Staff Scheduling is a plus.
• Self-motivated with proven time management skills.

Responsibilities

• Design and deliver engaging product demonstrations.
• Champion solutions and communicate their importance.
• Build and maintain demo environments for sales.

Skills

SaaS technology solutions

Healthcare terminology

Consultative selling approach

Verbal communication

Written communication

Needs-analysis

Time management

Tools

HubSpot

Salesforce

Microsoft Teams

Microsoft PowerPoint

Microsoft Excel

Confluence

Monday.com

Job description

Residex® is a leading provider of state-of-the-art assisted living software solutions designed to empower caregivers with data-driven tools for more efficient and safer care. Tailored specifically for assisted living, memory care, and residential care communities, Residex integrates 14 modules to streamline operations, support compliance, and enhance daily caregiving tasks. With AI-driven insights and intuitive workflows, Residex prioritizes the well-being of residents while simplifying complex processes. The platform’s scalable technology and secure access ensure it adapts seamlessly to the dynamic needs of single or multi-location care communities. Residex is committed to delivering innovative tools that enable caregivers to provide smarter, higher-quality care.

Description

At Residex, we’ve reimagined senior care management from the ground up. We’re seeking a talented Sales Engineer to provide technical expertise and deliver compelling product demonstrations for our comprehensive EHR, eMAR, & Staff Scheduling software platform that serves the senior care industry.

Key Responsibilities

• Technical Demonstrations: Design and deliver engaging virtual and in-person product demonstrations that showcase software capabilities aligned to prospect workflows, pain points, and regulatory requirements.
• Solution Evangelist: Champion in communicating not only what our solutions do, but why it matters and how we help our customers and prospects solve business challenges.
• Demo Environment Management: Build, maintain and customize demo environments with senior care scenarios, data sets and use cases that resonate with our prospects.
• Technical Discovery: Partner with sales on discovery, identify technical requirements, integration needs and organizational workflows to align the demo appropriately.
• Sales Enablement: Develop and maintain demo scripts, partner with Marketing team on technical assets, FAQ documents, and competitive positioning materials that empower the sales team to effectively communicate product value and business impact.
• Technical Consultation: Serve as the technical expert during sales cycles, addressing complex questions about system architecture, security, integrations, APIs etc.
• Content Development: Assist Marketing on sales enablement content including case studies, comparison sheets, webinar content and event ideas that can help drive leads and meaningful interactions.
• Product Feedback Loop: Serve as a customer voice by documenting feature requests, usability concerns, and competitive insights for the product development team.
• Market Intelligence: Monitor industry trends, conference intel, regulatory changes and competitor positioning to inform and revise sales strategy.

Required Qualifications

• Experience selling SaaS technology solutions | familiarity with EHR/eMAR/Staff Scheduling preferred
• 5+ years of selling experience and prefer industry knowledge in senior care
• Assisted Living, In-Home / Private Care, Group Homes and Memory Care
• Comfortable with healthcare terminology and the challenges with technology adoption.
• Dope verbal & written communication with ability to simplify complex technical concepts
• Consultative selling approach with active listening skills and strong needs-analysis.
• Self-motivated with proven ability to manage time effectively + setting & completing tasks.
• Bonus – background in healthcare administration, nursing or clinical operations.

Technical Skills

• Proficiency with CRM platforms like HubSpot or Salesforce, Confluence, Monday.com
• Advanced knowledge of Microsoft suite (Teams, PowerPoint, Excel, Word).

What Success Looks Like

• Support of the monthly and quarterly sales objectives.
• Accurate and timely CRM data maintenance.
• Positive contribution to product roadmap through actionable feedback.
• Professional representation of Residex brand at industry events.
• Familiar with and utilize the ValueSelling Framework methodology, training and toolset.
• High customer satisfaction scores and retention rates.
• Ability to position our software as a solution rather than just a product and features
• requires active listening and the ability to demonstrate value & business impact