Sales Engineer

Alan; Town of Belgium (WI); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Fair rewards

Equity packages

Flexible Office

All the tools you need

Flexible vacation policy

Healthcare insurance

Transport budget

Learning & Training opportunities

Coaching culture

Parental leave

Job summary

Alan Belgium is hiring a Sales Engineer within Pre-Sales to support Enterprise and Public sector deals. You will master our platform, enable the Sales team with insights, and coordinate complex onboarding.

Based in Belgium, you bring 4+ years in SaaS, fluent English, and Dutch or French, with experience in end-to-end procurement (RFI/RFQ/RFP). You’ll shape product proposals and help drive growth across Belgium.

Qualifications

• 4+ years of experience in a SaaS environment.
• Fluent written and verbal communication in English.
• Fluent written and verbal communication in Dutch OR French.
• Based in Belgium.

Responsibilities

• Master our platform and support Sales by enabling them with insights and tools.
• Listen to prospects’ needs and map them to Alan’s offerings.
• Assess alignment of prospect needs with capabilities; participate in RFP submissions.
• Join the customer journey to evangelize services and products.
• Act as voice of the customer for platform roadmap feedback.
• Prepare handover for onboarding and coordinate complex onboardings.
• Collaborate with France peers to share practices and build a global playbook.

Skills

SaaS sales experience

English fluency

Dutch or French fluency

Stakeholder management

Active listening

Requirements elicitation

Objection handling

Product deficiency identification

Team collaboration

Prioritization

Job description

Health can’t wait. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

Your mission

Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers and we're looking for the next Sales engineer to join it.

Here are the main missions of the team you will join:

• Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
• Listen and understand prospects’ needs and work internally on how Alan can address them best;
• Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
• Join the customer acquisition journey to evangelize our services and products;
• Act as voice of the customer feeding Alan’s platform roadmap;
• Prepare handover for delightful customers’ onboardings;
• Participate to and eventually coordinate the most complex customer onboardings;
• Work in close collaboration with your peers in France to insure good practice sharing and build a global playbook.

Your role will be to lead and coordinate Pre-sales strategy on the most complex deals. You will be at the driver seat, shaping and scaling this function, bringing both operational excellence and strategic vision within a recently created team and edit the company to make our Sales teams the most effective of all!

Our ambition in Belgium

Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years).

We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our pre-sales will ensure we continue to expand in the enterprise and public segments. Being at Alan means joining a team of talented, committed and passionate colleagues. We move fast, with a lot of ownership, and are proud to tackle big problems!

You will be a great fit at Alan if

• You have at least 4+ years of experience working in a SaaS environment;
• Fluent written and verbal communication skills in English
• Fluent written and verbal communication skills in Dutch OR French
• You are based in Belgium
• You are experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
• You master the art of pitching a product with transparency and without overselling its capabilities ;
• You quickly get to the root cause of customers concern through active listening and requirements elicitation;
• You are assertive and know how to handle objections in a complex environment;
• You have the ability to break down complex issues and identify product gaps to define the best product solutions;
• You are great at sharing the right insights and context to influence the product we build;
• You thrive at high level stakeholders’ management;
• You excel at prioritizing tasks while living up to commitments;
• You love teamwork and are always eager to learn and grow;

It would be even better if you have:

• Being fluent in both Dutch AND French is a big plus
• Experience in Insurance or Health platforms
• Experience in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s
• Experience in HRIS / Payroll solutions

For this opportunity, we are aiming to hire within the C1-E level range.

Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

• Fair rewards. Generous equity packages complement your base salary.
• Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
• Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners)
• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
• Personal growth through coaching: At Alan, coaching isn't just a perk -it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.Learn more about our coaching culture.
• Parental leave. Extended parental leave for all new parents.

Important note: we hire people, not roles.