Sales Engineer

Network Fire & Security; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan with employer match

Paid time off and paid holidays

Paid training and certifications, and

Growth path toward Senior Sales Engine

Job summary

Network Fire & Security in Grand Rapids, MI seeks a Sales Engineer to be the technical partner to the sales team. You will translate customer needs into accurate system designs, estimates, and proposals, ensuring code compliance, buildability, and proper handoff to project teams.

With 5+ years in fire alarm or security systems, you’ll read drawings, build BOMs, and present to owners and contractors, while traveling to client sites as needed.

Qualifications

• 5+ years of fire alarm, security, or low-voltage sales engineering experience
• Ability to read and interpret construction drawings and specifications
• Clear written and verbal communication with non-technical customers
• Strong Excel and Microsoft Office skills
• Valid driver's license and travel availability
• Authorization to work in the United States

Responsibilities

• Partner with sales staff from first conversation through award as technical lead
• Conduct site surveys to assess existing systems and building infrastructure
• Review drawings and bid documents to define scope and flag risks
• Design system solutions meeting codes and AHJ requirements
• Prepare quotes, proposals, and bid submittals
• Deliver technical presentations and product demonstrations
• Hand off awarded projects with complete documentation

Skills

Fire alarm systems knowledge

Communication skills

Reading drawings

Excel proficiency

Travel ability

Work authorization (US)

Education

Engineering or electronics degree

Tools

AutoCAD

Bluebeam Revu

Design takeoff tools

IP networking knowledge

Job description

Network Fire & Security is hiring a Sales Engineer to be the technical partner to our sales team. You'll help our sales staff turn customer needs, site conditions, and construction documents into accurate system designs, estimates, and proposals. Your work makes sure what we sell is code-compliant, buildable, and priced right, and gives our project management and installation teams a clean handoff once a job is awarded.

About Network Fire & Security

Network Fire & Security (NFS) designs, installs, monitors, inspects, and services life-safety and low-voltage systems, from the first site survey through long-term maintenance and 24-hour service. Our systems include fire alarm, emergency responder communication enhancement (ERCES/BDA), access control, video surveillance, intrusion, and intercom. We also install nurse call, staff duress, wander management, door locking, visitor management, and structured cabling.

We're headquartered in Grand Rapids, Michigan, with a branch office in Blue Ash, Ohio. Our customers include commercial, education, government, healthcare, hospitality, industrial, and multi-family facilities across Michigan, Ohio, Indiana, and Kentucky.

- Location: 5560 Corporate Exchange Ct SE, Grand Rapids, MI 49512 office, with regular travel to customer and job sites across our service area.

- Reports to: [Sales Manager / Director of Sales]

- Compensation: $70,000–$95,000 per year

What You'll Do

• - Partner with sales staff from first conversation through award, joining customer meetings, calls, and site walks as the technical lead
• - Conduct site surveys to assess existing systems, device locations, pathways, and building infrastructure
• - Review drawings, specifications (including Division 28, Electronic Safety and Security), and bid documents to define scope and flag risks
• - Design system solutions that meet the customer's needs, applicable codes and standards such as NFPA 72 and NFPA 70, and authority having jurisdiction (AHJ) requirements
• - Build bills of materials, labor estimates, and scopes of work, then prepare quotes, proposals, alternates, and bid submittals
• - Deliver technical presentations and product demonstrations to owners, general contractors, engineers, and end users
• - Hand off awarded projects to project management and operations with complete documentation, and support change orders
• - Train sales staff on products, system capabilities, and the technical questions customers ask most
• - Keep opportunities and estimates current in our CRM / estimating software.
• - Stay current on manufacturer product lines, pricing, and code changes

What You Bring

Required

• - [5+] years of experience with fire alarm, security, or low-voltage systems as a sales engineer, estimator, system designer, or field technician
• - Working knowledge of fire alarm systems and electronic security systems such as access control, video surveillance, and intrusion
• - Ability to read and interpret construction drawings and specifications
• - Clear written and verbal communication, including explaining technical topics to non-technical customers
• - Strong Excel skills and comfort with Microsoft Office
• - Organization and follow-through to manage several estimates and bid deadlines at once
• - Valid driver's license and the ability to travel to customer and job sites
• - Authorization to work in the United States

Preferred

• - NICET certification in Fire Alarm Systems, Level III or higher
• - Manufacturer certifications on the product lines NFS carries
• - Experience with nurse call, ERCES/BDA, or healthcare security systems
• - Experience with AutoCAD, Bluebeam Revu, or similar design and takeoff tools
• - Working knowledge of IP networking as it applies to security and life-safety systems
• - Associate's or bachelor's degree in engineering, electronics, or a related technical field, or equivalent experience

Work Environment and Physical Requirements

This role splits time between the office and customer and job sites. Its essential functions include:

• - occasionally traveling to customer facilities and active construction sites within service area, with occasional overnight travel [if applicable]
• - Site surveys that involve walking job sites, using ladders, and accessing ceiling spaces, mechanical rooms, and other tight areas
• - Lifting and carrying up to 50 pounds, such as ladders, tools, and demonstration equipment
• - Wearing personal protective equipment (PPE) on job sites as required
• - Extended periods of computer work for design and estimating

What We Offer

• - [Medical, dental, and vision insurance]
• - [Retirement plan with employer match]
• - [Paid time off and paid holidays]
• - [Paid training and certifications, and manufacturer courses]
• - [Growth path toward Senior Sales Engineer or sales leadership]

Network Fire & Security is an equal opportunity employer.