Sales Engineer

CoolSys - Refrigeration and HVAC Systems; Catonsville (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Job summary

CoolSys - Refrigeration and HVAC Systems is seeking a Sales Engineer to bridge engineering and customers, delivering expert technical guidance and product demonstrations across our HVAC and refrigeration solutions.

You will support the sales team with technical proposals, optimize systems for customer needs, and travel 20–70% for client meetings and site assessments. Strong communication and consultative selling are essential.

Qualifications

• Bachelor’s degree in Mechanical Engineering or related technical field.
• 3+ years HVAC sales engineering, estimating, or commercial project experience with load calculations, duct, piping, or controls systems.
• Proficiency with HVAC selection/design software (AutoCAD, Carrier HAP) and Microsoft Office/CRM platforms.
• Strong aptitude for consultative selling, proposal generation, negotiation, and closing deals.
• Clear communicator, written and verbal, capable of engaging technical and non-technical stakeholders.

Responsibilities

• Assist the sales team by providing technical expertise in product demonstrations, customer presentations, and technical proposals.
• Understand customer requirements and recommend appropriate solutions with detailed product specifications and use cases.
• Deliver technical presentations and product demonstrations to customers, explaining value and benefits.
• Collaborate with sales teams to create customized proposals, quotes, and contract documents.
• Develop and maintain strong relationships with customers, addressing technical questions and providing ongoing support.
• Help tailor products to meet customer-specific needs and demonstrate integration into existing systems.
• Train customers on product use and troubleshooting as necessary.
• Provide feedback from customers to engineering and product teams.
• Assist with post-sales support by helping with installation and satisfaction.
• Embody CoolSys CARES culture.
• Performs other duties as assigned.

Skills

HVAC sales engineering

Load calculations

HVAC system design

Consultative selling

Proposal generation

Negotiation

Closing deals

Clear communication

Project management

Travel readiness

Education

Bachelor's degree in Mechanical Engineering

Tools

AutoCAD

Carrier HAP

Microsoft Office

CRM platforms

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

• Competitive pay: from \$75,000 - \$90,000 + commission
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan and ID Theft Protection.

Responsibilities

The Sales Engineer will bridge the gap between our engineering team and customers, providing expert advice and technical solutions that help clients understand and utilize our products. This person works closely with our sales team to generate leads, qualify prospects, and provide product demonstrations. Your ability to clearly communicate complex technical concepts will be essential to converting sales opportunities.

Essential Duties And Responsibilities

• Assist the sales team by providing technical expertise in product demonstrations, customer presentations, and technical proposals.
• Understand customer requirements and recommend appropriate solutions by offering detailed product specifications, capabilities, and potential use cases.
• Deliver technical presentations and product demonstrations to customers, explaining the value and benefits of the solution.
• Collaborate with sales teams to create customized proposals, quotes, and contract documents that meet customer needs.
• Develop and maintain strong relationships with customers, addressing technical questions and providing ongoing support.
• Help tailor products to meet customer-specific needs and demonstrate the integration of products into their existing systems.
• Train customers on the use of products, solutions, and troubleshooting as necessary.
• Provide valuable feedback from customers to the engineering and product development teams to influence future product offerings.
• Assist with post-sales support by helping customers with installation, troubleshooting, and ensuring customer satisfaction.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

Education / Training

• Bachelor’s degree in Mechanical Engineering or a related technical field, or equivalent experience.

Work Experience / Skills

• 3+ years of HVAC sales engineering, estimating, or commercial project experience—especially with load calculations, duct, piping, or controls systems.
• Deep understanding of HVAC system design, load calculations (e.g., Manual J/D), and interpreting mechanical drawings.
• Proficiency with HVAC selection/design software (e.g., AutoCAD, Carrier HAP) and Microsoft Office/CRM platforms.
• Strong aptitude for consultative selling, proposal generation, negotiation, and closing deals.
• Clear communicator, both written and verbal, capable of engaging technical and non-technical stakeholders.
• Self-motivated, organized, detail‑oriented, and able to manage multiple concurrent projects.
• Willingness to travel (often 20-70%) for client meetings, site assessments, and events.
• Valid driver’s license.
• HVAC or controls certifications (NATE, LEED, etc.) a plus.
• Familiarity with industry standards, codes, and energy efficiency programs.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.