Sales Engineer

CoolSys; Catonsville (MD); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive pay from $75,000 - $90,000 + commission

Medical, Dental, and Vision coverage

401(k) with company match

Tuition reimbursement

Employee discounts on various services

Pet Insurance

Job summary

CoolSys in Catonsville, MD, is looking for a Sales Engineer to connect our engineering team with clients. In this role, you will provide expert technical solutions and work closely with sales to demonstrate products

Your background in HVAC design and sales will be critical to helping customers utilize our innovative solutions effectively. A Bachelor's degree in Mechanical Engineering is required, alongside significant experience in the HVAC industry.

Qualifications

• 3+ years of experience in HVAC sales engineering or commercial project management.
• Deep understanding of HVAC system design and load calculations.
• Proficient in HVAC selection/design software.

Responsibilities

• Provide technical expertise in product demonstrations and proposals.
• Deliver technical presentations explaining product benefits.
• Collaborate with sales teams to create customized proposals.

Skills

HVAC sales engineering

Consultative selling

Technical presentations

Customer support

Education

Bachelor’s degree in Mechanical Engineering or a related field

Tools

AutoCAD

Microsoft Office

Carrier HAP

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi‑site rollouts across states.

Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: from $75,000 - $90,000 + commission
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(k) with company match.
• Company sponsored life insurance, as well as optional AD&D, short and long‑term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan and ID Theft Protection.

Responsibilities

The Sales Engineer will bridge the gap between our engineering team and customers, providing expert advice and technical solutions that help clients understand and utilize our products. This person works closely with our sales team to generate leads, qualify prospects, and provide product demonstrations. Your ability to clearly communicate complex technical concepts will be essential to converting sales opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the sales team by providing technical expertise in product demonstrations, customer presentations, and technical proposals.
• Understand customer requirements and recommend appropriate solutions by offering detailed product specifications, capabilities, and potential use cases.
• Deliver technical presentations and product demonstrations to customers, explaining the value and benefits of the solution.
• Collaborate with sales teams to create customized proposals, quotes, and contract documents that meet customer needs.
• Develop and maintain strong relationships with customers, addressing technical questions and providing ongoing support.
• Help tailor products to meet customer‑specific needs and demonstrate the integration of products into their existing systems.
• Train customers on the use of products, solutions, and troubleshooting as necessary.
• Provide valuable feedback from customers to the engineering and product development teams to influence future product offerings.
• Assist with post‑sales support by helping customers with installation, troubleshooting, and ensuring customer satisfaction.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

Education / Training

• Bachelor’s degree in Mechanical Engineering or a related technical field, or equivalent experience.

Work Experience / Skills

• 3+ years of HVAC sales engineering, estimating, or commercial project experience—especially with load calculations, duct, piping, or controls systems.
• Deep understanding of HVAC system design, load calculations (e.g., Manual J/D), and interpreting mechanical drawings.
• Proficiency with HVAC selection/design software (e.g., AutoCAD, Carrier HAP) and Microsoft Office/CRM platforms.
• Strong aptitude for consultative selling, proposal generation, negotiation, and closing deals.
• Clear communicator, both written and verbal, capable of engaging technical and non‑technical stakeholders.
• Self‑motivated, organized, detail‑oriented, and able to manage multiple concurrent projects.
• Willingness to travel (often 20–70%) for client meetings, site assessments, and events.
• Valid driver’s license.
• HVAC or controls certifications (NATE, LEED, etc.) a plus.
• Familiarity with industry standards, codes, and energy efficiency programs.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E‑Mail, Word, Excel, etc.

CoolSys is an EEO/AA Employer. All qualified individuals— including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics—are encouraged to apply.

Pre‑employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.