Regional Sales Manager

Thales; Austin (TX); Hybrid; USD 148,000 - 290,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Well-being program

Job summary

Thales is seeking a Regional Sales Account Manager to expand relationships within the customer base, drive cross-sell and upsell opportunities, and lead customer business reviews to align Thales Software Monetization offerings with client outcomes.

You will own the full cycle of the customer relationship, develop and execute Key Account Plans, and collaborate with Success, Engineering, and Product teams to ensure cohesive growth and long-term partnerships.

Qualifications

• 5+ years of experience in B2B account management, sales or customer expansion roles.
• Proven track record of growing revenue within existing accounts through upsell and cross-sell.
• Strong executive presence with the ability to build and deepen C-level relationships.
• Comfortable managing complex customer lifecycles in large enterprise organizations.
• Conversational knowledge of SaaS, licensing models, data insights, AI, or software monetization concepts.

Responsibilities

• Expand relationships within customer base and drive cross-sell and upsell opportunities.
• Lead Customer Business Reviews and develop Key Account Plans.
• Own end-to-end renewal cycle and mitigate churn risk.
• Collaborate with Success, Sales Engineering, Professional Services, Product Management and Marketing.

Skills

Account management

Strategic selling

Executive engagement

SaaS knowledge

Relationship building

Education

Bachelor’s degree in Cybersecurity, Business or related field

Tools

CRM software

Job description

Location: Austin, United States of America

Position Summary

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Austin, Hybrid

Thales is seeking a strategic, customer-obsessed, and growth-oriented Regional Sales Account Managerto join our Software Monetization B2B Software Sales Expand team.

In this role, you will focus exclusively on expanding relationships within customer base, driving revenue growth by identifying new opportunities for cross-sell, upsell, and long-term partnership development. You will own the full cycle customer relationship, lead Customer Business Reviews, and develop and execute Key Account Plans that align our solutions to customer business outcomes. Your ability to build deep relationships, identify whitespace opportunities, and bring cross-functional teams together will be key to your success

Key Areas of Responsibility

Expansion Strategy

Execution Own and execute customer expansion strategies focused on driving product adoption, renewals, and additional solution sales (cross sell/upsell) across Thales Software Monetization (SM) offerings.

Account Growth & Penetration

Develop deep understanding of account structure, organization, goals, and roadmap. Identify whitespace opportunities to increase Thales SM footprint across business units and stakeholders.

Renewal Management

Proactively manage the end-to-end renewal cycle, mitigating churn risk, demonstrating ROI, and aligning value to client business goals.

Customer Business Reviews (CBRs)

Lead regular CBRs with executive and operational stakeholders to reinforce value delivered, review roadmap alignment, and position new opportunities.

Key Account Planning

Build and own Key Account Plans for all your customers. Leverage internal and external resources to drive strategic alignment, adoption milestones, and long-term growth.

Stakeholder Engagement

Strengthen and expand relationships with key decision-makers across functional and executive levels. Serve as a trusted advisor and voice of the customer internally.

Collaboration

Partner closely with Customer Success, Sales Engineering, Professional Services, Product Management, and Marketing to ensure cohesive customer engagement and growth planning.

Minimum Qualifications

• Bachelor’s degree in Cybersecurity, Business or any other related field
• 5+ years of experience in B2B account management, sales or customer expansion roles, preferably in enterprise software or SaaS Proven track record of growing revenue within existing accounts through upsell, and cross-sell
• Strong executive presence with the ability to build and deepen C-level relationships
• Comfortable managing complex customer lifecycles and navigating large enterprise organizations
• Conversational knowledge of SaaS, licensing models, data insights, AI, or software monetization concepts

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Preferred Skills & Experience

• Proven success in enterprise sales to software or intelligent device vendors
• Technical delivery and account management experience

Special Position Requirements

Travel: 30%

Why Join Us?

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 148,173.00 - 290,000.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program