Sales Enablement Manager

PG Forsta; Chicago (IL); Hybrid; USD 100,000 - 135,000; Full time

Job summary

PG Forsta is seeking a Sales Enablement Manager to serve as a subject matter expert on onboarding programs globally. This role will define the onboarding strategy, lead training, and ensure competency among sales teams, working within a hybrid model.

Qualifications

• 3+ years in a GTM Enablement or Sales Enablement role.
• Experience in a quota carrying position is a plus.
• Ability to manage multiple projects.

Responsibilities

• Define and own onboarding strategy and programs.
• Collaborate with teams to create and manage onboarding content.
• Identify metrics to track the success of onboarding programs.

Skills

Excellent written and communication skills

Problem-solving skills

Data-driven mindset

Education

Bachelor's degree preferred

Tools

Docebo

Highspot

Brainshark

Job description

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Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.
  
  

What You'll Do

• Serve as the subject matter expert on all Sales New Hire Onboarding programs globally.
• Use your skills to define and own the onboarding strategy, drive execution of global programs andcommunicate business impact.
• Lead and manage the creation and maintenance of onboarding curricula and practicum.
• Collaborate with various Press Ganey teams to help create and manage learning content for Onboarding.
• Identify metrics to track success of onboarding programs
• Develop continuous "everboarding" training for new hires
• Work with current sales teams to upskill product and sales skill knowledge
• Operationalize the "how" of how customer-facing teams will utilize sales tools to execute their role in the customer engagement lifecycle.
• Work with Field Leadership to ensure our audiences have demonstrated competency.
• Work closely with Revenue Operationspartners to monitor and maintain reporting on onboarding effectiveness across the team.
• Establish relevant metrics to measure and report on performance.
  
  

This is an individual contributor role with no direct reports.

To work #bettertogether, we operate with a hybrid working model. For those near a hub location, including Boston or Chicago, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.

Qualifications

• 3+ years of experience in a GTM Enablement / Sales Enablement role focusing on onboarding or sales tools deployment.
• Experience in a quota carrying position is a strong plus.
• Exceptional written and communication skills.
• Proven track record of managing multiple concurrent projects with varying complexity levels
• Excellent problem-solving skills
• Ability to sort through large volumes of data and drive insights and results
• Experience in leading a globally dispersed team.
• Understanding of sales process execution.
• Experience building and delivering impactful onboarding programs/curriculum for quota carrying positions who have a variety of solutions that they can present to their buyer.
• Expertise in using enablement tools such as Docebo and Highspot and Brainshark
• Ability to work collaboratively with cross-functional teams and build strong relationships at all levels of the organization.
• Excellent communication and presentation skills, with the ability to engage and educate diverse audiences.
• Having a changemindset
• Data-driven mindset; able to use data to measure and optimize enablement effort.
• Prepare for, conduct, and follow up on weekly training sessions with onboarding teams.
• Bachelor's degree preferredand/or equivalent combination of relevant education and/or experience.
  
  

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information For US Based Jobs

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $100,000to $135,000.It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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