Sales Enablement Associate -Mexico

Lakeland Fire + Safety; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Lakeland Fire + Safety is seeking a Sales Enablement Associate in New York. This pivotal role supports the commercial team by improving sales execution, pipeline visibility, and operational efficiency. You will facilitate the Sales Director and Regional Managers to focus on key revenue-generating activities.

The ideal candidate will hold a Bachelor’s degree and have 2–5 years of related experience, alongside proficiency in CRM and advanced skills in Excel. This role is essential for driving sales performance and demand planning.

Qualifications

• 2–5 years of experience in Sales Operations, Commercial Support, or related fields.
• Proficiency with CRM systems and advanced Excel capabilities.
• Strong analytical and reporting skills.

Responsibilities

• Ensure all opportunities are entered and maintained in CRM.
• Monitor CRM Pipeline Compliance across the sales organization.
• Generate pipeline, forecast, and opportunity reports for management.
• Prepare and support customer quotations.

Skills

CRM proficiency

Analytical skills

Communication skills

Advanced Excel

Education

Bachelor’s Degree in relevant field

Job description

About Lakeland Industries

Lakeland Industries is a global leader in the design, manufacturing and distribution of protective apparel and personal protective equipment (PPE) used by first responders, industrial workers, healthcare professionals, and organizations operating in high-risk environments worldwide.

With operations spanning North America, Latin America, Europe, Asia, and Australia, Lakeland is committed to protecting people, enhancing workplace safety, and delivering innovative solutions that help customers perform their jobs safely and confidently.

Our mission is simple: Protecting Your People. Our team members play a critical role in supporting customers whose work often involves hazardous conditions, making every position within the organization meaningful and connected to a greater purpose.

Position Summary

The Sales Enablement Associate is responsible for supporting the commercial organization by improving sales execution, pipeline visibility, demand planning, inventory monitoring, and operational efficiency. The role serves as the primary link between Sales, Customer Service, Operations, Supply Chain, and Marketing to ensure that the commercial team has the information, tools, and processes required to drive sustainable growth.

The position will enable the Sales Director and Regional Sales Managers to focus on revenue-generating activities by providing operational support, business analytics, CRM governance, and sales process management.

Reporting Structure

Reports To: Sales Director – Mexico

Supports: Regional Sales Managers

Key Responsibilities

• Ensure all opportunities are properly entered and maintained in CRM.
• Monitor CRM Pipeline Compliance across the sales organization.
• Conduct weekly pipeline reviews with the sales team.
• Generate pipeline, forecast, and opportunity reports for management.
• Prepare and support customer quotations.
• Support pricing and margin analysis.
• Monitor inventory levels against sales forecasts.
• Support demand planning activities.
• Track manufacturing orders and lead times.
• Monitor import shipments and expected arrival dates.
• Coordinate development and maintenance of technical data sheets.
• Support marketing initiatives and product launches.
• Document sales and operational processes.
• Track KPIs and business performance metrics.
• Identify bottlenecks and recommend process improvements.

Key Performance Indicators (KPIs)

• CRM Pipeline Compliance – ≥95%
• Opportunity Follow-up Compliance – ≥95%
• Quotation Turnaround Time – <48 Hours
• Inventory Monitoring Compliance – 100%
• Manufacturing Order Tracking Compliance – 100%
• Import Shipment Tracking Compliance – 100%
• Open Purchase Order Follow-up Compliance – 100%
• Process Documentation Completion – 100% of Assigned Projects

Qualifications

• Bachelor’s Degree in Business Administration, Industrial Engineering, Supply Chain, Marketing, International Business, or related field.
• 2–5 years of experience in Sales Operations, Commercial Support, Supply Chain, Demand Planning, Business Analysis, Customer Service, or related functions.
• Advanced Excel, CRM proficiency, analytical skills, reporting capabilities, communication skills, and English proficiency preferred.

Success Measures

• Improve pipeline visibility and CRM discipline.
• Increase sales team productivity.
• Improve inventory and demand planning visibility.
• Reduce response times for customers and sales representatives.
• Enhance communication between departments.
• Allow the Sales Director to focus on strategic growth initiatives.