Sales-Driven Spa Front Desk Associate (Part-Time)

handandstonecareers; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Hand & Stone Massage and Facial Spa – Houston Memorial is seeking an experienced, sales-driven Spa Associate to join our front desk on a part-time, as-needed basis. You will focus on memberships, upgrades, gift cards, and retail products while delivering a warm guest experience.

The ideal candidate has at least 3 years of customer service or sales experience, is comfortable meeting goals, and can work evenings, weekends, and high-volume periods.

Qualifications

• Minimum 3 years of customer service and/or sales experience.
• Strong sales background with a proven ability to meet goals.
• Open availability and schedule flexibility required.
• Part-time and as-needed availability, including evenings and weekends.
• Comfortable discussing pricing, memberships, and services.
• Zenoti experience is a plus.

Responsibilities

• Meet and exceed membership sales goals.
• Convert first-time guests into members by presenting membership value.
• Promote enhancements, upgrades, retail products, gift cards and promotions.
• Create a welcoming, high-energy 5-star guest experience.
• Maintain knowledge of services, memberships, and promotions.
• Answer phones, schedule appointments, check guests in/out, and process payments.
• Assist with front desk duties and maintain a clean, organized spa environment.

Skills

Membership sales

Customer service

Communication skills

Multitasking

Sales goals

Tools

Zenoti

Job description

Hand & Stone Massage and Facial Spa – Houston Memorial is seeking an experienced, sales-driven Spa Associate to join our front desk on a part-time, as-needed basis. You will focus on memberships, upgrades, gift cards, and retail products while delivering a warm guest experience.

The ideal candidate has at least 3 years of customer service or sales experience, is comfortable meeting goals, and can work evenings, weekends, and high-volume periods.