Sales-Driven Call Center Agent - Growth & Training

Biz Voice Boost; Birmingham (AL); On-site; USD 45,000 - 49,000; Full time

Job summary

Biz Voice Boost seeks a motivated, sales-focused Call Center Representative to connect with customers, identify needs, and promote relevant products. This role rewards performance with growth opportunities within a supportive, collaborative team.

You will engage both prospective and existing customers by phone, present offerings clearly, and build lasting relationships. The position emphasizes achieving measurable sales goals and ongoing training in a professional environment.

Qualifications

• Strong verbal communication and active listening skills are essential for understanding customer needs and conveying solutions clearly.
• Persuasion and relationship-building abilities help close sales and build long-term customer loyalty.
• Excellent organizational and multitasking skills support handling calls, notes, and follow-ups efficiently.

Responsibilities

• Contact prospective and existing customers by phone.
• Present and explain products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Persuasion

Relationship-building

Organizational skills

Multitasking

Self-motivation

Sales experience

Education

High school diploma or equivalent

Job description

Biz Voice Boost seeks a motivated, sales-focused Call Center Representative to connect with customers, identify needs, and promote relevant products. This role rewards performance with growth opportunities within a supportive, collaborative team.

You will engage both prospective and existing customers by phone, present offerings clearly, and build lasting relationships. The position emphasizes achieving measurable sales goals and ongoing training in a professional environment.