Sales Director - Senior Living

Foundry Commercial; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Allegro Senior Living, LLC is seeking a Sales Director to drive high occupancy levels at the Community. You will oversee the coordination, management and leadership of all sales and marketing activity of the Community.

The role involves presenting the Community to prospects using relationship-based selling techniques, training associates in sales and customer service, coordinating move-ins/move-outs with Maintenance and Housekeeping, developing the Community image, and managing the

Qualifications

• Bachelor's degree in business, marketing, or communications or equivalent experience.
• Minimum 3–5 years sales management experience.
• Proven track record of new business development and closing skills.
• Positive Criminal Background Screening.

Responsibilities

• Present the Community to prospects using relationship-based selling techniques.
• Provide ongoing customer service and first impressions training to Community associates.
• Coordinate move-ins and move-outs with Maintenance and Housekeeping.
• Develop and enhance Community image and reputation through appropriate public relations activities.
• Coordinate a sales strategy that maximizes prospect interactions and time in the selling zone.
• Recruit, manage, train, motivate, and evaluate Sales & Marketing associates.
• Schedule S/M associates to ensure six or seven days of coverage per week.
• Oversee attendance and hours worked by S/M staff and process new hire paperwork.
• Plan and manage sales and marketing budget within policy guidelines.

Skills

Relationship-based selling

Customer service oriented

Sales leadership

Budget management

Education

Bachelor's degree in business/marketing/communications or equivalent

Job description

The Sales Director is responsible for building and maintaining high occupancy levels at the Community. This position oversees the coordination, management and leadership of all sales and marketing activity of the Community.

Areas of Responsibility

• Present the Community to prospects using relationship-based selling techniques.
• Provide ongoing customer service and first impressions training to Community associates. Every associate must be sales and customer service oriented.
• Work with Maintenance and Housekeeping to coordinate move-ins and move-outs.
• Develop and enhance Community image and reputation through appropriate public relations activities.
• Coordinate a sales strategy that maximizes prospect interactions and time in the selling zone.
• Recruit, manage, train, motivate, and evaluate Sales & Marketing (S/M) associates (where applicable) according to Company policies and procedures.
• Utilize payroll software platform to schedule S/M associates (where applicable) so that the Community has associates on duty six or seven days per week, based upon occupancy. This also includes scheduling for appropriate coverage during peak holiday time frames.
• Oversee and monitor that the S/M associates are properly accounting for hours worked. Review the time clock records with the Business Office Manager on a timely basis. Submit new hire paperwork as required.
• Plan and manage sales and marketing budget within approved guidelines and according to Company policies and procedures.
• Other job duties as assigned – see full job description.

Required Qualifications

• Bachelor's Degree in business, marketing, or communications or equivalent experience.
• Minimum 3 to 5 years sales management experience.
• Proven track record of new business development and closing skills required.
• Must have a positive Criminal Background Screening.
• The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.
• Experience in relationship-based sales of services or intangibles is a plus.